Blog

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.

17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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13th December, 2013

Why you Cannot Afford to Ignore Quality Management

22nd November, 2013

Highlights from the Irish Contact Centre and Shared Services Awards 2013

15th November, 2013

CCMA goes Social for their 2013 Awards

15th November, 2013

Live Streaming of CCMA Awards 2013