17th September, 2019
How organisations are responding to technology disruption
As the pace and disruptive impact of new technologies increases, organisations are increasingly trying to predict what will impact their business and plan how to respond.
16th July, 2013
The changing face of Contact Centres: Social Media Is Transforming Customer Service
12th July, 2013
Only 18% of employees trust their leaders!
09th July, 2013
Launch of 2013 Irish Contact Centre & Shared Services Awards
15th May, 2013