Contact Centre & Outsourcing Industry Jobs Fair 2012

Job Opportunities with leading Customer Service Organisations

CCMA Ireland  is the industry association for contact centre and shared services organisations. A primary goal of the CCMA is to be at the forefront in promoting our industry sector and highlighting the importance of this sector to the Irish economy. In September of last year research commissioned by the CCMA and funded by Enterprise Ireland and IDA showed that approximately 30,000 are employed in the Contact Centre and Shared Services industry sector. Many member companies are currently recruiting and have plans to expand in the coming years. Through funding received under our CCMA Ireland Skillnet programme we have been leading the way in developing training programmes for those unemployed from other sectors to learn the skills required to work in the contact centre environment. To date over 450 people have been trained and we estimate that over 50% have already gained employment within our sector. Reflecting the above CCMA Ireland will be hosting a jobs fair on Tuesday 27th March from 10 a.m. to 8 p.m. in the Burlington Hotel for the Contact Centre and Shared Services Sector. Companies participating in the jobs fair include Three Ireland, Accenture, PayPal, Zynga and VoxPro to name but a few. Roles available include customer service and technical support, multi-lingual services, team leader positions and web developers. But there are many other vacancies. Participation in this jobs fair will be free of charge to CCMA corporate member companies. Attendance at the fair is also free of charge and we will be holding a number of seminars to help job seekers including CV preparation and interview skills and information on training programmes available. If you are currently seeking employment or a career change please register if you will be attending the jobs fair. If you would like any further information please contact dorothy@ccma.ie .