Vacancies
- All Vacancies
- Front Line Management
- Front Line Staff
- Senior Management
- Support Staff
- Operations Manager
- Customer Service
- Training Management
Amach - Customer Communications Consultant/Copywriter
This role is a 6 month project to develop, write content and work with development to implement a Chat Bot helpdesk facility for a major International Airline group. You will help to define the messaging, flows, prioritisations and overall Chat Bot strategy to deliver a world-class Customer experience.
Read moreIrish Water - Customer Experience Specialist
The Customer Experience Specialist will report directly to the Customer Experience Manager and will be responsible for managing the day-to-day operations of the Customer Experience (CX) programme. They will support the promotion of positive Customer Experience throughout Irish Water through various channels, such as roadshows and Customer events. They will provide insights through quantitative and qualitative analysis that will help improve customer satisfaction. They will also support the Employee Engagement programme within Customer Operations, driving initiatives for improvements.
Read more