2025 CCMA Awards Livestream

We are delighted to once again bring the CCMA Irish Customer Contact & Shared Services Awards live to you, wherever you are. This evening, we will be celebrating the very best in Ireland’s Customer Contact and Shared Services industry from the Dublin Royal Convention Centre – and as always, you can watch the Awards Ceremony streamed live on this page.

Livestream

The live video stream will appear in the player above once we are about to start the Awards Ceremony at 7.45 p.m. Please stand by on the video above on the night; the stream will begin automatically once we go live.

If you experience any issues viewing the video on this page, you can also watch the stream directly at this link:
https://ccma.ie/live

You can watch from your desktop, laptop, tablet, or mobile phone, whether you’re at home, with your team, or joining from abroad.

The evening's event, for those attending in-person, will be as follows:

  • 7.00 p.m. - Welcome Drinks and Reception
  • 7.45 p.m. - Awards Ceremony Begins with our MC Síle Seoige
  • 8.45 p.m. - Settle in for the 3-Course Dinner
  • 11.00 p.m. - Till Late - Live Entertainment with our favourites, The Prickly Pairs

Be Part of the Night – Wherever You Are

Even if you’re not in the room, you can still be part of the excitement:

  • Cheer on your colleagues and friends who are shortlisted
  • Follow along as the winners are announced live
  • Share your reactions, photos and celebrations on social

We’ll also be sharing updates across our social channels throughout the night, so you won’t miss a thing.

We’d love you to join the online conversation using our event hashtag: #CCMALive

Post on your preferred social platform and:

  • Send good-luck messages to shortlisted teams and individuals
  • Share photos of your own celebrations, whether you’re watching from the office, at home, or with colleagues or whether you're at the event itself.
  • React live as the winners are announced

Keep an eye out – we’ll be monitoring #CCMALive throughout the night and may feature some of your posts in our round-up content after the event. You can see all the online action below in our social feed, wherever you post - X, LinkedIn, Facebook, Instagram or TikTok!

 

Celebrating Excellence Across Our Industry

Tonight’s awards recognise the outstanding achievements of individuals, teams and organisations who are leading the way in Customer Contact and Shared Services across Ireland.

From innovation and digital transformation to people development and service excellence, the Awards are an opportunity to celebrate successes, recognise the hard work behind the scenes and share best practice and inspiration with the wider industry.

A huge thank you to all our shortlisted organisations and individuals for their entries this year – and the very best of luck to all our nominees.

Don’t forget to tag your posts with #CCMALive!