Blog

08th March, 2012

Contact Centre & Outsourcing Industry Jobs Fair 2012

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05th March, 2012

Measuring Customer Effort - the only true measure of Customer Loyalty?

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29th February, 2012

Addressing the Skills Gap in your organisation

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17th February, 2012

Learn from Xerox - International Shared Services Centre of the Year 2011

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13th February, 2012

The New World of Work - A Microsoft and Plantronics Perspective

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01st February, 2012

Clouds, Crowds and Autonomous Customers

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27th January, 2012

February Network Forum “New World of Work”

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16th January, 2012

CCMA February Network Forum - Date for your diary

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