05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.

17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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14th August, 2015

CCMA Awards - The Blizzard Entertainment experience

21st July, 2015

Learn From the Winners of 2014 CCMA Awards

17th July, 2015

Hints & Tips for Entering 2015 CCMA Awards

06th July, 2015

Irish Customer Contact & Shared Services Awards 2015