Blog

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.

17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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12th May, 2015

CCMA Leadership Summit 2015 - streamed live

27th April, 2015

CCMA Customer Experience Leadership Summit 2015

02nd April, 2015

Creating and sustaining a performance buzz

12th March, 2015

Unlock Learning opportunities in your Contact Centre