14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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06th July, 2015

Irish Customer Contact & Shared Services Awards 2015

05th June, 2015

Crafting Valuable Customer Conversations

22nd May, 2015

Your Voice Matters: Make the Connection

20th May, 2015

CCMA - Introducing our New Name and Logo