Blog

14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

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05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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06th July, 2015

Irish Customer Contact & Shared Services Awards 2015

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05th June, 2015

Crafting Valuable Customer Conversations

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22nd May, 2015

Your Voice Matters: Make the Connection

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20th May, 2015

CCMA - Introducing our New Name and Logo

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