14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

Read more

17th September, 2019

How organisations are responding to technology disruption

Read more

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

Read more

19th November, 2014

CCMA Awards 2014 - Book of the Night

17th November, 2014

Highlights from the Irish Contact Centre and Shared Services Awards 2014

14th November, 2014

Only one day to Industry event of the year

12th November, 2014

Live Streaming of CCMA Awards 2014