Blog

17th September, 2019

How organisations are responding to technology disruption

As the pace and disruptive impact of new technologies increases, organisations are increasingly trying to predict what will impact their business and plan how to respond.

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

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14th November, 2014

Only one day to Industry event of the year

12th November, 2014

Live Streaming of CCMA Awards 2014

12th November, 2014

Countdown to Irish Contact Centre & Shared Services Awards 2014

24th October, 2014

Announcing the Shortlist for Irish Contact Centre & Shared Services Awards 2014