14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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29th July, 2014

2014 Irish Contact Centre & Shared Services Awards

27th June, 2014

Eircodes are coming

04th June, 2014

Follow-up from CCMA 2014 Customer Experience Leadership Summit

21st May, 2014

CCMA Conference 2014 Streamed Live