CCMA Awards 2022 - Announcement of Companies Shortlisted for an Award

The countdown has begun to the 2022 CCMA Irish Customer Contact & Shared Services Awards!

We are looking forward to welcoming more than 500 industry professionals to our gala awards ceremony on Saturday 26th November in the Aviva. For the first time in over two years, we are delighted to host this prestigious industry ceremony, celebrating customer service excellence within the Irish contact centre and shared services sector. We gather to recognise the accomplishments of key individuals, teams and organisations across the industry.

Event Details

We're back again at the Aviva stadium and if you weren't there last year, we hope you are coming this year. We will kick off at 7:00pm IST on Saturday, 26th November, with the Awards Ceremony commencing at 8.00 pm.

Stay tuned for the live stream link which can be accessed through our website on the night on your computer or mobile phone! 

We are delighted to announce workair as our gold sponsors of this year's awards and want to thank them for their support, along with our other sponsors who make it possible for us to continue this annual event.

And Now for This Year's Shortlist!

We’re delighted to announce the following organisations have been shortlisted for an award:

  • Abtran
  • Accenture
  • AIB
  • An Post Insurance
  • Arema Connect
  • Beacon Hospital
  • Blizzard Entertainment
  • Capita Customer Solutions
  • Cartrawler
  • Charles River Microbial Solutions
  • Covalen
  • CPM
  • eir
  • Electric Ireland
  • FMI
  • Foundry
  • Gas Networks Ireland
  • GoMo
  • Imagine
  • Indeed
  • Irish Rail
  • Irish Water
  • Lidl
  • Mercer
  • Musgrave
  • New Ireland Assurance
  • Northern Trust
  • NSSO
  • PayPal
  • Pinergy
  • Pitney Bowes
  • Permanent TSB
  • RelateCare
  • SalesSense
  • Squarespace
  • TELUS International
  • Three Ireland
  • Vhi Healthcare

Don't forget to use our hashtag #ccmalive on the night and get posting on your favourite social channel. We will have our Best Dressed Competition again this year during the ceremony for those watching from home, with some great prizes on offer, so post those pictures with the hashtag to enter. We will be showing the posts on our live feed, so be sure to share what's going on in the comforts of your homes.