Aviva Stadium Dublin

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2022

The CCMA Irish Customer Contact & Shared Services Awards will take place on Saturday 26th November in the Aviva Stadium Dublin. This is a gala black tie awards ceremony with over 500 senior industry executives in attendance. Our MC for the night is Eoghan Tomas McDermott and entertainment will be provided by The Prickly Pears. Tables of 10 or individual tickets can be booked now.

BT Ireland 6th Floor 2, Grand Canal Plaza, Upper Grand Canal Street, Grand Canal Dock, Dublin 4.

CCMA Sponsor Event

BT Ireland - Sponsored Breakfast Briefing - A New Normal - Preparing for the Unpredictable

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Accenture The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Accenture - The Future of Customer Engagement, let’s take a Journey to 2025

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The Forge, Gordon House, Google, Barrow Street, Dublin 4, D04 E5W5.

CCMA Member Forum

CCMA - Member Breakfast Briefing - Hosted by Google - Insights on New Ways of Working with a panel of Senior Industry Executives

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In Person Workshop 11.00 a.m. - 5.00 pm

CCMA Workshop

CCMA - Leadership Development Workshop - How to Implement a Hybrid Working Framework for your Team

Dublin City Centre

CCMA Workshop

CCMA Member Workshop - Complaints Management As A CX Differentiator

Three, National Technology Park, Castletroy, Limerick.

CCMA Member Forum

CCMA - Member Forum - Three - How we built an Award Winning Contact Centre

The Ivy, 13 -17 Dawson Street, Dublin.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - ServisBOT - Supercharge your CX Strategy with Service Triage, the Silver Bullet for Improving Service Performance and Reducing AHT