CCMA Member Forum

CCMA Webinar - Clearing The Backlog - How AI Can Help!

When the backlog builds, everything slows down. Resource shortages can build a case backlog which can be hard to clear. On this webinar we will discuss - How can AI help?

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

CCMA Member Forum

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

Webinar 4 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Zoom - Scaling to $5bn with AI: the SharkNinja Story

Bank of Ireland, Whitestown, Tallaght, Dublin 24.

CCMA Member Forum

CCMA Members Forum - Bank of Ireland - Human Values in Practice – Navigating Change, Protecting Customers.

Webinar 11 a.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - NiCE - Empowering CX: Turning Knowledge into Revenue with AI.

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2025