Webinar 10.00 a.m. - 11.00 a.m.
CCMA Sponsor Event
CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action
Omnichannel CX programmes are essential for business growth, but many companies struggle to make sense of the listening data gathered from multiple places. Join our CX experts in our upcoming live webinar “Mining the gold: Turning omnichannel customer listening data into action”, where they will provide a roadmap for understanding your data landscape and how to use it effectively.
Webinar 3 p.m.
CCMA Sponsor Event
Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers
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Webinar 12 noon
CCMA Member Forum
CCMA Awards 2025 - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries
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Radisson Blu, Golden Lane, Dublin 8, D08 VRR.
CCMA Sponsor Event
CCMA Annual Conference 2025 - CX & EX How To Thrive in 2025
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Northern Trust,
CCMA Member Forum
The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.
CCMA Sponsor Event
Webinar 12 noon
CCMA Member Forum