Webinar 3 p.m.
CCMA Sponsor Event
CCMA Sponsor Webinar - 8x8 - The Night the Silos Disappeared: A Practical Guide to UC + CC on One Platform.
This Halloween, banish your scariest inefficiencies. Disjointed systems. Vanishing context. Hauntingly slow resolutions. When communication tools operate in silos, every customer interaction can turn into a nightmare. Join Genelle Chamberlain, IT Manager at PrimeSource and Dimora Brands, as she shares how her team broke the curse of fragmented tech by unifying communications and contact center on the 8x8 Platform for CX — creating connected, intelligent customer experiences that actually delight.
Webinar 2.00 p.m.
CCMA Sponsor Event
Sponsor Webinar CallMiner - Mastering the Future of Proactive Customer Engagement
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Clayton Hotel Leopardstown, Sandyford Business District, Central Park, Dublin 18, D18 K2PI.
CCMA Sponsor Event
CCMA Sponsor Event - NiCE - Elevating Every Interaction: The Future of CX in Action
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Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.
CCMA Member Forum
CCMA Members Workshop - Career Planning for Ambitious Leaders
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Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.
CCMA Workshop
eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.
CCMA Sponsor Event, CCMA Member Forum
Accenture, The Dock, 7 Hanover Quay, Dublin D02 .
CCMA Sponsor Event
Webinar 2.00 p.m.
CCMA Member Forum