12th November, 2026

2026 CCMA Awards Livestream

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30th November, 2025

Celebrating Excellence: Highlights from the 2025 CCMA Irish Customer Contact & Shared Services Awards

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13th November, 2025

2025 CCMA Awards Livestream

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10th November, 2025

People Promoting Excellence: The 2025 CCMA Irish Customer Contact & Shared Services Awards Shortlist

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21st November, 2024

2024 CCMA Awards Livestream

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01st November, 2024

Celebrating Excellence: The 2024 CCMA Irish Customer Contact & Shared Services Awards Shortlist

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15th August, 2024

Creating a CX Culture and Mindset

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27th February, 2024

Embracing Empathy for better outcomes

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20th December, 2023

CCMA Wishes All Members a Happy Holiday

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07th December, 2023

What can ChatGPT Really Do for your Business?

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17th November, 2023

2023 CCMA Awards Livestreamed from the RDS

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15th November, 2023

CCMA Awards 2023 - Announcement of Shortlisted Companies

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