Blog
03rd December, 2020
Customer Journey Mapping – a Powerful Tool for Building Customer Empathy.
25th November, 2020
Highlights from the 2020 Irish Customer Contact and Shared Services Awards Ceremony
11th November, 2020
CCMA Irish Customer Contact & Shared Services Awards 2020 - Announcing the Shortlist for Individual Award Categories
19th August, 2020
People, Spaces and Technology: Enabling Success in the Virtual Contact Centre
14th July, 2020