Blog

14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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09th November, 2018

Countdown to 2018 Irish Customer Contact & Shared Services Awards

08th November, 2018

2018 CCMA Awards Streamed Live

30th October, 2018

The 2018 Irish Customer Contact & Shared Services Awards Shortlist is Here

12th September, 2018

Learn How the Role of the Contact Centre is Evolving