22nd December, 2020
Seasonal Greetings from the CCMA
With Christmas fast approaching we would like to wish all our members and their families the joys of the season and a happy New Year.
03rd December, 2020
Customer Journey Mapping – a Powerful Tool for Building Customer Empathy.
25th November, 2020
Highlights from the 2020 Irish Customer Contact and Shared Services Awards Ceremony
17th November, 2020
2020 CCMA Ireland Awards Streamed live from Virgin Studios
11th November, 2020
19th August, 2020
14th July, 2020
15th May, 2020
05th May, 2020
24th February, 2020
10th January, 2020
06th December, 2019