14th July, 2020

We are Delighted to Announce that Applications are Open for the 2020 Irish Customer Contact and Shared Services Awards

CCMA 2020 awards announcement and judges call on the application process.

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15th May, 2020

CCMA’s Success with New Online Community Chat Initiative

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05th May, 2020

A Bit of Fun During Covid-19 - Enter the WFH Contest

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24th February, 2020

Proven strategies to manage remote teams more effectively

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10th January, 2020

2020 CCMA People Leader Development Programme

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06th December, 2019

CCMA Wish you Happy Christmas

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14th November, 2019

2019 CCMA Awards Streamed Live

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05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

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