30th November, 2025

Celebrating Excellence: Highlights from the 2025 CCMA Irish Customer Contact & Shared Services Awards

Celebrate the achievements of the 2025 CCMA Awards. View the full photo gallery and download the Book of the Night with complete winner and finalist details.

13th November, 2025

2025 CCMA Awards Livestream

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10th November, 2025

People Promoting Excellence: The 2025 CCMA Irish Customer Contact & Shared Services Awards Shortlist

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21st November, 2024

2024 CCMA Awards Livestream

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01st November, 2024

Celebrating Excellence: The 2024 CCMA Irish Customer Contact & Shared Services Awards Shortlist

15th August, 2024

Creating a CX Culture and Mindset

27th February, 2024

Embracing Empathy for better outcomes

20th December, 2023

CCMA Wishes All Members a Happy Holiday

07th December, 2023

What can ChatGPT Really Do for your Business?

17th November, 2023

2023 CCMA Awards Livestreamed from the RDS

15th November, 2023

CCMA Awards 2023 - Announcement of Shortlisted Companies

06th November, 2023

CCMA Awards 2023 - Add to Your Calendar!