Blog

16th April, 2012

CCMA Annual Conference Wednesday 16th May Carton House

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02nd April, 2012

Jobs Fair Highlights Vibrancy of Contact Centre Industry in Ireland

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16th March, 2012

10 days to go to Industry Jobs Fair 27th March Burlington Hotel

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08th March, 2012

Contact Centre & Outsourcing Industry Jobs Fair 2012

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05th March, 2012

Measuring Customer Effort - the only true measure of Customer Loyalty?

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29th February, 2012

Addressing the Skills Gap in your organisation

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17th February, 2012

Learn from Xerox - International Shared Services Centre of the Year 2011

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13th February, 2012

The New World of Work - A Microsoft and Plantronics Perspective

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