Blog

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.

17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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28th October, 2016

Shortlist announced for Irish Customer Contact & Shared Services Awards 2016

09th September, 2016

Bringing Shared Services into the Civil Service

21st July, 2016

Countdown to CCMA Awards 2016 - Time To Start Writing!

30th May, 2016

CCMA Ireland Launch Results of Talent Management Survey