Blog

21st February, 2018

Remote Working is Transforming the Contact Centre Industry

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06th February, 2018

Welcoming our new CCMA Board in 2018

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25th January, 2018

BT’s Digital Customer Insights Report

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21st December, 2017

Happy Christmas from CCMA

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05th December, 2017

Chatbots and AI are Here to Stay

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27th November, 2017

Three Tips to Help You With Cloud Migration

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14th November, 2017

Highlights from the Irish Customer Contact and Shared Services Awards 2017

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07th November, 2017

Countdown to 2017 Irish Customer Contact & Shared Services Awards

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