27th February, 2024

Embracing Empathy for better outcomes

Discover the transformative power of empathy in business decision-making. Learn how embracing empathy can revolutionize customer interactions, reduce costs, and accelerate time to market. Follow our practical steps to embed empathy across your organization and drive commercial success.

20th December, 2023

CCMA Wishes All Members a Happy Holiday

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07th December, 2023

What can ChatGPT Really Do for your Business?

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17th November, 2023

2023 CCMA Awards Livestreamed from the RDS

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15th November, 2023

CCMA Awards 2023 - Announcement of Shortlisted Companies

06th November, 2023

CCMA Awards 2023 - Add to Your Calendar!

24th October, 2023

Is your organisation ready for the AI revolution?

14th September, 2023

Using Generative AI to Improve Customer Support

19th June, 2023

Engaging a Diverse Workforce across Multiple Sites

06th June, 2023

Highlights from the 2023 Annual Conference

08th February, 2023

TELUS International’s CSR Strategy - Community, Education and Sustainability

19th December, 2022

CCMA Wishes All Members a Happy Holiday