Sponsors

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes.

BT

BT Ireland is one of the leading providers of IT and communications services on the island of Ireland and has extensive experience in providing world class contact centre solutions.

Connex One

The Connex One Customer Engagement Platform enables our clients to provide interactive sales support and customer service to their consumers on the channel of their choosing, whether it's the phone, email, social media, web chat or messaging apps (like WhatsApp) through a modern, cloud based, omnichannel engine, that efficiently orchestrates the handling of each conversation and the agents that respond to them.

Eleven

Founded in 2014, Eleven’s (formerly GEMA Consulting) mission is to empower organisations to engage with customers in an efficient and effective manner across any customer interaction, and go beyond the expectations of great Customer Experience.

Genesys

Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel.

Microsoft

Microsoft Ireland employs 2,000 people representing 72 different nationalities operating out of One Microsoft Place, the company’s campus in Leopardstown, Dublin and its Data Centre in Dublin.