Sponsors

8x8

8x8 connects people and organisations through seamless communication on the industry's most integrated platform for Customer Experience - the 8x8® Platform for CX, combining Contact Centre, Unified Communications, and CPaaS APIs.

ABP Consultancy

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

AWS

Amazon Connect is AWS’s (Amazon Web Services) AI-powered contact centre that gives your organisation skills-based routing, task management, and unified customer profiles powered by artificial intelligence and machine learning capabilities.

CallMiner

CallMiner is the leading provider of conversation analytics to drive business improvement.

DigitalWell

DigitalWell is a leading European provider of enterprise communications, consultancy, and technology transformation services.

Enghouse

Enghouse Interactive brings more than 35 years of contact centre experience and the most comprehensive customer experience portfolio in the market. We help deliver efficient, personalised customer engagement through robust, flexible technology that evolves with your needs, supported by our ongoing commitment to innovation. Organisations worldwide trust Enghouse to connect with customers across voice, email, web chat, SMS, video and social media through a single, unified platform.