Sponsors

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes.

BT

BT Ireland is one of the leading providers of IT and communications services on the island of Ireland and has extensive experience in providing world class contact centre solutions.

eleven

eleven’s mission is to empower organisations to excel in customer experience, by providing unique consultancy and business transformation services, along with the best contact centre software in the market, and outstanding software engineers and business consultants to deliver technical and operational support.

GoContact

GoContact is a native cloud Contact Centre as a Service solution, with omnichannel and artificial intelligence integrated solutions. With 10 years in the market, we are a provider of a latest generation, complete, robust and integrated Contact Center platform in Europe, Africa and Latin America.

Jabra

At Jabra we have unique expertise through professional sound - we help contact centres of all types and sizes to reach their full potential. To aid productivity and increase customer satisfaction we have developed a range of solutions that empower agents wherever they work. Jabra professional corded and wireless headsets provide outstanding call quality, intelligence and all-day comfort, including features such as noise-cancellation, enhanced hearing protection, live agent guidance and call analytics; ideal for people who talk for a living.

Microsoft

Microsoft Ireland employs 2,000 people representing 72 different nationalities operating out of One Microsoft Place, the company’s campus in Leopardstown, Dublin and its Data Centre in Dublin.