Sponsors

BT

BT Ireland is one of the leading providers of IT and communications services on the island of Ireland and has extensive experience in providing world class contact centre solutions.

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Connex One

The Connex One Customer Engagement Platform enables our clients to provide interactive sales support and customer service to their consumers on the channel of their choosing, whether it's the phone, email, social media, web chat or messaging apps (like WhatsApp) through a modern, cloud based, omnichannel engine, that efficiently orchestrates the handling of each conversation and the agents that respond to them.

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Eleven

Founded in 2014, Eleven’s (formerly GEMA Consulting) mission is to empower organisations to engage with customers in an efficient and effective manner across any customer interaction, and go beyond the expectations of great Customer Experience.

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Genesys

Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel.

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Microsoft

Microsoft Ireland employs 2,000 people representing 72 different nationalities operating out of One Microsoft Place, the company’s campus in Leopardstown, Dublin and its Data Centre in Dublin.

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Noble Systems

Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Business Process Management and Analytics. 

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Nuance Communications

At Nuance Communications, we believe in the power of intelligent systems, and quite specifically what that power can do for you. Our innovations in voice, natural language understanding, reasoning and systems integration come together to create more human technology.

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Oracle

Built around best-in-class CRM, commerce and industry solutions, Oracle offers the most complete, cloud-enabled customer experience solution in the industry, creating an environment where companies can definitively differentiate themselves across all channels, touch points, and interactions.

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VHI Healthcare

Since 1957 Vhi has been helping people in Ireland to access the best value, quality private healthcare through its extensive range of diverse healthcare products and services.

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Welltel

Transform your voice, data and infrastructure with a better, more professional service provider.

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Wren Data

In the last 25 years, Wren Data Ltd. has built a reputation for excellence in providing superior solutions and services to multi-nationals, utilities and government agencies as well as Ireland’s leading BPO’s.

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