17th September, 2019

How organisations are responding to technology disruption

As the pace and disruptive impact of new technologies increases, organisations are increasingly trying to predict what will impact their business and plan how to respond.

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

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16th November, 2016

Highlights from the Irish Customer Contact and Shared Services awards 2016

11th November, 2016

Good Luck to all our Award Nominees

07th November, 2016

2016 CCMA Awards Streamed Live

28th October, 2016

Shortlist announced for Irish Customer Contact & Shared Services Awards 2016