Blog

06th November, 2023

CCMA Awards 2023 - Add to Your Calendar!

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24th October, 2023

Is your organisation ready for the AI revolution?

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14th September, 2023

Using Generative AI to Improve Customer Support

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19th June, 2023

Engaging a Diverse Workforce across Multiple Sites

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06th June, 2023

Highlights from the 2023 Annual Conference

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08th February, 2023

TELUS International’s CSR Strategy - Community, Education and Sustainability

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19th December, 2022

CCMA Wishes All Members a Happy Holiday

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05th December, 2022

Highlights from the 2022 Irish Customer Contact and Shared Services Awards Ceremony

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