Blog

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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06th February, 2019

Overcoming Customer Contact Barriers

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25th January, 2019

The Psychology of Online Persuasion

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12th November, 2018

Highlights from the Irish Customer Contact and Shared Services Awards 2018

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09th November, 2018

Countdown to 2018 Irish Customer Contact & Shared Services Awards

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