Blog

06th November, 2023

CCMA Awards 2023 - Add to Your Calendar!

24th October, 2023

Is your organisation ready for the AI revolution?

14th September, 2023

Using Generative AI to Improve Customer Support

19th June, 2023

Engaging a Diverse Workforce across Multiple Sites

06th June, 2023

Highlights from the 2023 Annual Conference

08th February, 2023

TELUS International’s CSR Strategy - Community, Education and Sustainability

19th December, 2022

CCMA Wishes All Members a Happy Holiday

05th December, 2022

Highlights from the 2022 Irish Customer Contact and Shared Services Awards Ceremony