Blog

01st March, 2022

A journey to greater awareness of need for Environmental, Social and Governance (ESG) & being part of the Global Drive

Read more

17th December, 2021

Seasonal Greetings from the CCMA

Read more

18th November, 2021

2021 CCMA Ireland Awards Streamed live from Aviva Stadium

Read more

18th November, 2021

CCMA Awards 2021 - Shortlisted Nominee Announcement

Read more

03rd June, 2021

Learning from Others in this Time of Change and Upheaval

Read more

15th March, 2021

Measuring and Assessing the Customer Experience - The MERLYN Way 

Read more

05th February, 2021

Why Qd Headsets Are Best for a Hybrid Contact Center Workforce

Read more

03rd December, 2020

Customer Journey Mapping – a Powerful Tool for Building Customer Empathy.

Read more