Blog

14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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02nd July, 2018

It’s That Time Again - CCMA Awards 2018 Are Fast Approaching

01st June, 2018

Conversational Interfaces - The Rise of The Machines

23rd May, 2018

CCMA Leadership Summit 2018 - Streamed Live

01st May, 2018

CCMA CX Summit 2018 Announcement