Google, Bolands Mill, Barrow Street, Dublin 4.

CCMA Member Forum

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

We are delighted to get the opportunity to visit Google's state of the art new Boland's Mill facility. Our topic for discussion is Embracing Empathy for a better Customer Experience. We will be joined by a panel of leading industry experts to discuss the many facets of empathy and how to embrace it for CX, employee engagement and for life in general.

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - eir’s transformation journey

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Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Event

CCMA Sponsor Event - Verint - Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorrow

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Webinar 12 noon

CCMA Sponsor Event

CCMA Sponsor Webinar - evcoms - AI Unleashed: Exploring the Future with Bots.

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Workhuman, Unit 18 Beckett Way, Park West Business Park, Dublin 12, D12 R297.

CCMA Member Forum

CCMA Members Forum - Workhuman – Improving Customer Service Quality with CallMiner

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Dean Hotel, 33 Harcourt Street, Dublin 2.

CCMA Sponsor Event

Sponsor Event - Workair Series with 8x8 - Unlock Value and Delight Customers: Experience the Power of Self-Service AI Automation

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Telus International, North Dock, Dublin 1, D01 X7H6.

CCMA Member Forum

CCMA Members Forum - TELUS International - Emerging Trends & Innovations: Shaping the Future of CX in Ireland

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One Microsoft Place, South County Business Park, Carmanhall, Leopardstown, Dublin, D18 P521.

CCMA Sponsor Event

CCMA Sponsor Event - NICE, Microsoft and IBM - Mastering the Art of Contact Centre Talent Retention in the AI era.

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