Sponsors

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

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Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes.

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BT

BT Ireland is one of the leading providers of IT and communications services on the island of Ireland and has extensive experience in providing world class contact centre solutions.

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DigitalWell

DigitalWell is a leading European provider of enterprise communications, consultancy, and technology transformation services. 

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GoContact

GoContact is a native cloud Contact Centre as a Service solution, with omnichannel and artificial intelligence integrated solutions. With 10 years in the market, we are a provider of a latest generation, complete, robust and integrated Contact Center platform in Europe, Africa and Latin America.

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Jabra

At Jabra we have unique expertise through professional sound - we help contact centres of all types and sizes to reach their full potential. To aid productivity and increase customer satisfaction we have developed a range of solutions that empower agents wherever they work. Jabra professional corded and wireless headsets provide outstanding call quality, intelligence and all-day comfort, including features such as noise-cancellation, enhanced hearing protection, live agent guidance and call analytics; ideal for people who talk for a living.

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Odigo

Odigo provides Contact Centre as a Service (CCaaS) solutions that facilitate communication between large organisations and individuals using a global omnichannel management platform. With its innovative approach based on empathy and technology, Odigo enables brands to connect through the crucial human element of interaction, while also taking full advantage of the potential of digital. A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries. Find out more here https://www.odigo.com/en-gb/

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Poly

Poly is a global communications company that powers meaningful human connection and collaboration. Poly combines legendary audio expertise and powerful video and conferencing capabilities to overcome the distractions, complexity and distance that make communication in and out of the workplace challenging.

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ServiceNow

ServiceNow helps you drive fierce customer loyalty with connected digital workflows which join customer service with other departments using AI and workflow to assign, manage, and resolve complex issues end-to-end.

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ServisBOT

ServisBOT was founded in Ireland in 2016 to enable contact centres and other interaction-intensive businesses to significantly enhance customer experience while improving productivity, using chatbots.

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Talkdesk

Talkdesk® is the cloud contact centre for innovative enterprises. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of support and sales teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings.

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VHI Healthcare

Since 1957 Vhi has been helping people in Ireland to access the best value, quality private healthcare through its extensive range of diverse healthcare products and services.

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Welltel

Transform your voice, data and infrastructure with a better, more professional service provider.

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Workair

Workair are the market leaders in business phone systems, and we continually help both small and large companies to innovate how they interact with customers and employees. Our cloud office phone systems offer a full service solution for virtual communications. You have all the functionality of a desk phone and more –video collaboration, team chat, integrations, analytics, while having the flexibility to work from anywhere. Our extensive experience has allowed us help businesses across various industries – call centres, legal, transport, IT, professional and financial services and many more. A Workair cloud business phone system will ensure your communication needs are met across all levels of the business, while keeping costs down.

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Zoom

Zoom is for you. Zoom is a space where you can connect to others, share ideas, make plans, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since.

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