The Head of Operations is a senior leadership role responsible for the effective and efficient running of the association’s internal operations. This includes oversight of IT systems, administration, governance support, and strategic project delivery. The successful candidate will be a systems thinker with strong operational and digital expertise, capable of driving innovation and continuous improvement.
Read moreYou are passionate about delivering exceptional customer service and are motivated by ensuring the best possible experience for all of An Post’s valued customers. You possess a strong proficiency in communication skills, are an excellent listener and can deliver the information required in a succinct, professional and personable manner.
Read moreKSN Energy is the go-to operations management company for the Sustainable Energy Authority of Ireland (SEAI). As a Customer Service Agent, you will have the unique opportunity to help homeowners take advantage of SEAI schemes, including Home Energy Grants and Free Energy Upgrades. You'll be the voice of KSN Energy, interacting with customers to guide them through the process and providing them with the best possible experience. We're looking for someone who is passionate about providing exceptional customer service, loves working in a fast-paced environment, and has excellent communication skills. You'll be working with a fantastic team of professionals who are dedicated to making a difference in people's lives by helping them save energy and money.
Read moreThe Contact Centre Operations Manager will support the Site Lead to deliver Contact Centre Operations, leading a team of Team Leaders on various support services to deliver day to day operations and performance and ensuring a great customer support and experience is delivered in a demanding and often reactive and agile operational environment.
Read moreKSN Energy is the go-to operations management company for the Sustainable Energy Authority of Ireland (SEAI). As a Customer Service Agent, you will have the unique opportunity to help homeowners take advantage of SEAI schemes, including Home Energy Grants and Free Energy Upgrades. You'll be the voice of KSN Energy, interacting with customers to guide them through the process and providing them with the best possible experience. We're looking for someone who is passionate about providing exceptional customer service, loves working in a fast-paced environment, and has excellent communication skills. You'll be working with a fantastic team of professionals who are dedicated to making a difference in people's lives by helping them save energy and money.
Read moreWe are seeking a highly motivated and experienced Team Leader to lead our customer retention team. The primary focus of this team is to retain customers who have a range of products including broadband, TV, and mobile phone services. The successful candidate will have excellent leadership skills, a passion for delivering exceptional customer service, and the ability to manage and motivate a team to achieve their targets.
Read moreThe primary function of the Personal Insurance Advisor is to deliver excellent and efficient customer service that drives increased sales and business retention
Read more