Blog

17th September, 2019

How organisations are responding to technology disruption

As the pace and disruptive impact of new technologies increases, organisations are increasingly trying to predict what will impact their business and plan how to respond.

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

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14th November, 2017

Highlights from the Irish Customer Contact and Shared Services Awards 2017

07th November, 2017

Countdown to 2017 Irish Customer Contact & Shared Services Awards

06th November, 2017

2017 CCMA Awards Streamed Live

26th October, 2017

Shortlist announced for Irish Customer Contact & Shared Services Awards 2017