Blog

18th November, 2021

2021 CCMA Ireland Awards Streamed live from Aviva Stadium

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18th November, 2021

CCMA Awards 2021 - Shortlisted Nominee Announcement

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03rd June, 2021

Learning from Others in this Time of Change and Upheaval

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15th March, 2021

Measuring and Assessing the Customer Experience - The MERLYN Way 

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05th February, 2021

Why Qd Headsets Are Best for a Hybrid Contact Center Workforce

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03rd December, 2020

Customer Journey Mapping – a Powerful Tool for Building Customer Empathy.

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25th November, 2020

Highlights from the 2020 Irish Customer Contact and Shared Services Awards Ceremony

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17th November, 2020

2020 CCMA Ireland Awards Streamed live from Virgin Studios

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