Blog

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.

17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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02nd June, 2017

CCMA Leadership Summit 2017-Review

24th May, 2017

Countdown to CCMA Customer Experience Conference 2017

24th May, 2017

CCMA Leadership Summit 2017 - Streamed Live

19th May, 2017

CCMA Leadership Summit 2017 - CX 2020 Digital, AI and Wellbeing