14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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06th November, 2017

2017 CCMA Awards Streamed Live

26th October, 2017

Shortlist announced for Irish Customer Contact & Shared Services Awards 2017

13th October, 2017

Drive Fast and Efficient Digital Self-Service Across Your Enterprise

25th September, 2017

Build a Contact Centre in Only 2 Weeks