05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.

17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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28th March, 2017

Workplace Wellbeing Day 2017

21st March, 2017

The Learning & Development Pathway of an Advisor

29th January, 2017

Navigation to Digital Customer Care

23rd December, 2016

Happy Christmas