Blog

14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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23rd December, 2015

Happy Christmas to all our Members

20th November, 2015

CCMA Awards 2015 - Book of the night

18th November, 2015

Photos Released from CCMA Awards 2015

17th November, 2015

Highlights from the Irish Customer Contact and Shared Services awards 2015