17th September, 2019
How organisations are responding to technology disruption
As the pace and disruptive impact of new technologies increases, organisations are increasingly trying to predict what will impact their business and plan how to respond.
05th November, 2013
Shortlist for 2013 Irish Contact Centre & Shared Services Awards Announced
22nd October, 2013
Live Chat - Why Engagement Matters
06th September, 2013
Do you want to advance your career as a Team Leader or Supervisor in a Contact or Shared Services Centre?
23rd August, 2013