Insights

20th December, 2023

CCMA Wishes All Members a Happy Holiday

07th December, 2023

What can ChatGPT Really Do for your Business?

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17th November, 2023

2023 CCMA Awards Livestreamed from the RDS

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15th November, 2023

CCMA Awards 2023 - Announcement of Shortlisted Companies

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06th November, 2023

CCMA Awards 2023 - Add to Your Calendar!

24th October, 2023

Is your organisation ready for the AI revolution?

14th September, 2023

Using Generative AI to Improve Customer Support

19th June, 2023

Engaging a Diverse Workforce across Multiple Sites

06th June, 2023

Highlights from the 2023 Annual Conference

08th February, 2023

TELUS International’s CSR Strategy - Community, Education and Sustainability

19th December, 2022

CCMA Wishes All Members a Happy Holiday

05th December, 2022

Highlights from the 2022 Irish Customer Contact and Shared Services Awards Ceremony