Insights

15th May, 2020

CCMA’s Success with New Online Community Chat Initiative

05th May, 2020

A Bit of Fun During Covid-19 - Enter the WFH Contest

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24th February, 2020

Proven strategies to manage remote teams more effectively

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10th January, 2020

2020 CCMA People Leader Development Programme

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06th December, 2019

CCMA Wish you Happy Christmas

14th November, 2019

2019 CCMA Awards Streamed Live

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

17th September, 2019

How organisations are responding to technology disruption

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

31st May, 2019

Introducing Voice ID with Biometric Technology, a first for Ireland