Insights

24th February, 2020

Proven strategies to manage remote teams more effectively

Alison Creed and Jakksen Byrne discuss some of the strategies to manage remote teams and how to use these to support their teams to work smarter.

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10th January, 2020

2020 CCMA People Leader Development Programme

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06th December, 2019

CCMA Wish you Happy Christmas

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14th November, 2019

2019 CCMA Awards Streamed Live

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05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

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31st May, 2019

Introducing Voice ID with Biometric Technology, a first for Ireland

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22nd May, 2019

CCMA Leadership Summit 2019 – Streamed Live

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08th May, 2019

CCMA announces CX Evolution Leadership Summit 2019

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