Insights

22nd November, 2022

2022 CCMA Ireland Awards Streamed live from Aviva Stadium

16th November, 2022

CCMA Awards 2022 - Announcement of Companies Shortlisted for an Award

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24th May, 2022

The Future of the office

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01st March, 2022

A journey to greater awareness of need for Environmental, Social and Governance (ESG) & being part of the Global Drive

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17th December, 2021

Seasonal Greetings from the CCMA

18th November, 2021

2021 CCMA Ireland Awards Streamed live from Aviva Stadium

18th November, 2021

CCMA Awards 2021 - Shortlisted Nominee Announcement

03rd June, 2021

Learning from Others in this Time of Change and Upheaval

15th March, 2021

Measuring and Assessing the Customer Experience - The MERLYN Way 

05th February, 2021

Why Qd Headsets Are Best for a Hybrid Contact Center Workforce

03rd December, 2020

Customer Journey Mapping – a Powerful Tool for Building Customer Empathy.

25th November, 2020

Highlights from the 2020 Irish Customer Contact and Shared Services Awards Ceremony