Presentation
CCMA Sponsor Breakfast Briefing - Workair - CX First Contact: Discover how PrePayPower innovate to deliver exceptional customer satisfaction
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Presentation
CCMA Sponsor Breakfast Briefing - Workair - CX First Contact: Discover how PrePayPower innovate to deliver exceptional customer satisfaction
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Presentation
CCMA Member Briefing - How AIB Used Complaint Handling To Drive Customer Loyalty
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Presentation
CCMA Sponsor - AWS Cloud Day
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Presentation
CCMA Sponsor Event - Genesys - Innovating Experience Excellence at Uber with Genesys
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Presentation
CCMA Sponsor Breakfast Briefing - NICE - CX Trends Shaping the Future
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Webinar
CCMA Annual General Meeting 2024
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Presentation
CCMA Sponsor Event - Verint - The CX Automation Forum
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Webinar
CCMA Sponsor Webinar - NICE - CX Trends Shaping the Future - Join the AI Drive CX Revolution
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Presentation
CCMA Members Forum - Bank of Ireland - Leadership & Technology – a Human Centred Approach
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Webinar
Sponsor Webinar - NICE - Beyond Operational Efficiency – Transforming the Contact Centre with AI and Automated Interaction Summaries
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Presentation
CCMA Members Forum - Gas Networks Ireland - Best CX Award Winners Showcase - To be at the heart of Ireland’s energy future
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Webinar
CCMA Sponsor Webinar - Calabrio - Building cross-departmental relationships with WFM and QM teams
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