
Presentation
CCMA Sponsor Event - NiCE - Elevating Every Interaction: The Future of CX in Action
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Presentation
CCMA Sponsor Event - NiCE - Elevating Every Interaction: The Future of CX in Action
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Presentation
CCMA Members Workshop - Career Planning for Ambitious Leaders
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Presentation
CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5
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Presentation
CCMA Sponsor Event - Genesys Copilot in action - the eir case study
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Presentation
CCMA Sponsor Event - Accenture - How Social Media is Evolving, and its Impact on Customer Experience
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Webinar
CCMA Webinar - How can AI help Smaller Customer Service Centres Redesign their operations to deliver better CX - Cormac Murphy Ennovate Consulting
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Presentation
CCMA Members Workshop - Elevate Your Impact with Your Personal Brand
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Webinar
CCMA Webinar - Imagination over Investment: How to do more with less in Your Contact Centre - Dara Kiernan KPI Consulting
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Webinar
CCMA Sponsor Webinar - AWS - The Shift from Reaction to Resolution: Learn How to Solve Customer Issues Faster with Proactive Insights
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Presentation
CCMA Sponsor Breakfast Briefing - 8x8 - CX Without Limits: Breaking Down Barriers to Elevate Every Experience
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Webinar
CCMA Sponsor Webinar - CallMiner - Transforming Engagement with Proactive Insights: The Checkatrade Story
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Webinar
CCMA Sponsor Webinar - 8x8 - From Overwhelmed to Empowered - Why AI-driven Agent Assist is every contact centre’s secret weapon.
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