
Webinar
CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action
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Webinar
CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action
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Webinar
Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers
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Webinar
CCMA Awards 2025 - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries
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Presentation
CCMA Annual Conference 2025 - CX & EX How To Thrive in 2025
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Webinar
CCMA Annual General Meeting 2025
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Presentation
CCMA Members Forum - Northern Trust - Developing a Global Centre of Excellence in Regional Ireland
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Presentation
CCMA Breakfast Briefing with Engage Hub and HGS - Real-World CX in Action – Case Study with UK Pension Regulator
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Webinar
CCMA Webinar - AI burnout? Why Team Leaders matter more than ever!
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Webinar
Sponsor Webinar - AWS - How Amazon.com Delivers Customer-Obsessed Service with Amazon Connect & Generative AI
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Presentation
Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.
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Presentation
CCMA Sponsor Breakfast Briefing - Qualtrics - Exploring Omnichannel Successes in the Contact Centre with Qualtrics and Lloyds Banking Group.
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Presentation
CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.
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