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Events calendar

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Webinar 2 p.m. - 4 p.m.

CCMA Sponsor Event - BT - Nextipedia 2022 - Unlocking the Answers

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Webinar 11 a.m.

CCMA Sponsor Webinar - Reassurance.ie - Safe Return to the office 2022 - Keeping Covid out of your workplace

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On Line 4.30 p.m.

CCMA Ireland Ltd - Annual General Meeting (AGM) 2021 -  Online - Wednesday 19th January 2022 - 4.30 p.m.

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21

Webinar 11 a.m.

CCMA - Technology Showcase - Hear About Three Innovative Irish Tech Companies Providing Services to Enhance Your CX Operation

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26

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 5 - Managing yourself while Leading others

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Upcoming events

21st January, 2022

Webinar 11 a.m.

CCMA Member Forum

CCMA - Technology Showcase - Hear About Three Innovative Irish Tech Companies Providing Services to Enhance Your CX Operation

26th January, 2022

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Workshop

CCMA Leadership Development Workshop 5 - Managing yourself while Leading others

25th May, 2022

Kildare

CCMA Annual Conference CX 2021 - Webinar

10th June, 2022

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

16th September, 2022

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

08th December, 2022

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

30th December, 2022

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

Past events

04th November, 2021

On Line Workshop 10 a.m. - 1 p.m.

CCMA CX Masterclass 2 - W5 - Customer Centric Design

CCMA Workshop

CCMA CX Masterclass 2 - W5 - Customer Centric Design

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20th October, 2021

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 2  - Developing your Leadership Style - The Coaching Creed

CCMA Workshop

CCMA Leadership Development Workshop 2 - Developing your Leadership Style - The Coaching Creed

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19th October, 2021

On Line Workshop 9.30 a.m. - 11.30 a.m.

CCMA Workshop - Operational Excellence Training for Chat & Messaging Agents - IT Solutions

CCMA Workshop

CCMA Workshop - Operational Excellence Training for Chat & Messaging Agents - IT Solutions

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15th October, 2021

Webinar 11 a.m.

CCMA - Ask the Expert - Niall Kenna Director EMEA Global Customer Operations, PayPal  - Driving your Outsourcer’s Performance & Engagement

CCMA Member Forum

CCMA - Ask the Expert - Niall Kenna Director EMEA Global Customer Operations, PayPal - Driving your Outsourcer’s Performance & Engagement

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07th October, 2021

On Line Workshop 10 a.m. - 1 p.m.

CCMA CX Masterclass 1 - W5 - Customer Listening and Understanding

CCMA Workshop

CCMA CX Masterclass 1 - W5 - Customer Listening and Understanding

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06th October, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - GoContact - How COVID accelerated Contact Centre Business Transformation - The Portuguese view by ManpowerTBO

CCMA Sponsor Event

CCMA Sponsor Webinar - GoContact - How COVID accelerated Contact Centre Business Transformation - The Portuguese view by ManpowerTBO

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