shape
shape

Events calendar

S M T W T F S
31
1
2
3

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Breakfast Briefing - 8x8 - CX Without Limits: Breaking Down Barriers to Elevate Every Experience

4
5
6
7
8
9
10

Webinar 12 noon

CCMA Sponsor Webinar - AWS - The Shift from Reaction to Resolution: Learn How to Solve Customer Issues Faster with Proactive Insights

11
12
13
14
15
16
17
18
19

Webinar 12 noon

CCMA Webinar - Imagination over Investment: How to do more with less in Your Contact Centre - Dara Kiernan KPI Consulting

20
21
22
23
24
25

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Members Workshop - Elevate Your Impact with Your Personal Brand

26
27
28
29
30
1
2
3
4

Upcoming events

10th September, 2025

Webinar 12 noon

CCMA Sponsor Event

CCMA Sponsor Webinar - AWS - The Shift from Reaction to Resolution: Learn How to Solve Customer Issues Faster with Proactive Insights

19th September, 2025

Webinar 12 noon

CCMA Member Forum

CCMA Webinar - Imagination over Investment: How to do more with less in Your Contact Centre - Dara Kiernan KPI Consulting

25th September, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop

CCMA Members Workshop - Elevate Your Impact with Your Personal Brand

02nd October, 2025

Accenture, The Dock, 7 Hanover Quay, Dublin D02 .

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - How Social Media is Evolving, and its Impact on Customer Experience

09th October, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Sponsor Event, CCMA Member Forum

CCMA Sponsor Event - Genesys Copilot in action - the eir case study

15th October, 2025

Clayton Hotel Leopardstown, Sandyford Business District, Central Park, Dublin 18, D18 K2PI.

CCMA Sponsor Event

CCMA Sponsor Event - NiCE - Elevating Every Interaction: The Future of CX in Action

16th October, 2025

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Past events

30th April, 2025

Webinar 10 a.m. - 12 noon

Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.

CCMA Sponsor Event

Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.

Read More

10th April, 2025

Qualtrics, Costello House, 1 Clarendon Row, Dublin 2, D02 TA43.

CCMA Sponsor Breakfast Briefing - Qualtrics - Exploring Omnichannel Successes in the Contact Centre with Qualtrics and Lloyds Banking Group. 

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Qualtrics - Exploring Omnichannel Successes in the Contact Centre with Qualtrics and Lloyds Banking Group. 

Read More

09th April, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

CCMA Workshop

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

Read More

08th April, 2025

DigitalWell, Two Haddington Buildings, Haddington Road, Dublin 4 D04 HE94.

Sponsor Event - DigitalWell - Women’s Aid & DigitalWell Special Session

CCMA Sponsor Event

Sponsor Event - DigitalWell - Women’s Aid & DigitalWell Special Session

Read More

02nd April, 2025

Virgin Media Ireland, LEDP, Roxboro RD, Limerick V94 C66H.

CCMA Members Forum - Virgin Media - Transforming Customer Experience and Operational Efficiency: How Virgin Media Leverage Case Management

CCMA Member Forum

CCMA Members Forum - Virgin Media - Transforming Customer Experience and Operational Efficiency: How Virgin Media Leverage Case Management

Read More

27th March, 2025

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

Sponsor Breakfast Briefing - ServisBot - Customer Service, Reinvented: How Generative AI Assistants & Copilots Are Changing the Game - Explore Lessons from AIB’s Contact Centre Transformation

Read More