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Events calendar

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Webinar 3 p.m.

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

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Upcoming events

12th December, 2023

Webinar 3 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

17th January, 2024

Killashee House Hotel, Naas, Co. Kildare, W91 DC98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - evcoms - How Can Brands Maximize CX with the latest AI developments? Embracing innovation to move beyond the hype!

21st February, 2024

BT Ireland 6th Floor 2, Grand Canal Plaza, Upper Grand Canal Street, Grand Canal Dock, Dublin 4.

CCMA Sponsor Event

Sponsor Breakfast Briefing - BT - Your Contact Centre Strategy - A Good Beginning is Half the Task

Past events

30th June, 2023

Webinar 12 noon

CCMA Irish Customer Contact & Shared Services Awards 2023 Judges Call

CCMA Workshop

CCMA Irish Customer Contact & Shared Services Awards 2023 Judges Call

View Webinar Recording

22nd June, 2023

Webinar 11 a.m.

CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre

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21st June, 2023

Fitzwilliam Hotel, St. Stephen's Green, Dublin 2.

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

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07th June, 2023

The Mayson Hotel, North Wall Quay, Dublin.

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

CCMA Sponsor Event

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

Find out more

31st May, 2023

eir, Hibernia House, Cherrywood Business Park, Loughlinstown, Dublin. D18 E440

CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery

CCMA Member Forum

CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery

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25th May, 2023

Aviva Stadium Dublin

CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement

CCMA Member Forum

CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement

View Presentations