Upcoming events
22nd November, 2024
Hall 4, RDS, Ballsbridge, Dublin.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2024
Past events
19th April, 2024
Webinar 12 noon
![CCMA Sponsor Webinar - evcoms - AI Unleashed: Exploring the Future with Bots.](https://www.ccma.ie/images/uploads/logos/evcoms_new_smaller.jpg)
CCMA Sponsor Event
CCMA Sponsor Webinar - evcoms - AI Unleashed: Exploring the Future with Bots.
Read More17th April, 2024
Workhuman, Unit 18 Beckett Way, Park West Business Park, Dublin 12, D12 R297.
![CCMA Members Forum - Workhuman – Improving Customer Service Quality with CallMiner](https://www.ccma.ie/images/uploads/logos/Work_Human_1.png)
CCMA Member Forum
CCMA Members Forum - Workhuman – Improving Customer Service Quality with CallMiner
View Presentation11th April, 2024
Dean Hotel, 33 Harcourt Street, Dublin 2.
![Sponsor Event - Workair Series with 8x8 - Unlock Value and Delight Customers: Experience the Power of Self-Service AI Automation](https://www.ccma.ie/images/uploads/logos/workair_new_logo_1.png)
CCMA Sponsor Event
Sponsor Event - Workair Series with 8x8 - Unlock Value and Delight Customers: Experience the Power of Self-Service AI Automation
Read More27th March, 2024
Telus International, North Dock, Dublin 1, D01 X7H6.
![CCMA Members Forum - TELUS International - Emerging Trends & Innovations: Shaping the Future of CX in Ireland](https://www.ccma.ie/images/uploads/logos/TELUS_2020_Int_EN_Hor_Digital_RGB_%28002%29.png)
CCMA Member Forum
CCMA Members Forum - TELUS International - Emerging Trends & Innovations: Shaping the Future of CX in Ireland
Read More15th March, 2024
One Microsoft Place, South County Business Park, Carmanhall, Leopardstown, Dublin, D18 P521.
![CCMA Sponsor Event - NICE, Microsoft and IBM - Mastering the Art of Contact Centre Talent Retention in the AI era.](https://www.ccma.ie/images/uploads/logos/NICE_black_and_Blue-100_%28002%29_1.jpg)
CCMA Sponsor Event
CCMA Sponsor Event - NICE, Microsoft and IBM - Mastering the Art of Contact Centre Talent Retention in the AI era.
Read More13th March, 2024
The River Lee Hotel, Cork.
![CCMA Members Forum - Cork CX Showcase](https://www.ccma.ie/images/uploads/logos/CCMA_Logo_Small__2.jpg)
CCMA Member Forum
CCMA Members Forum - Cork CX Showcase
Read More