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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Book now

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Book now

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026


Past events

23rd October, 2025

Webinar 2.00 p.m.

Sponsor Webinar CallMiner - Mastering the Future of Proactive Customer Engagement

CCMA Sponsor Event

Sponsor Webinar CallMiner - Mastering the Future of Proactive Customer Engagement

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15th October, 2025

Clayton Hotel Leopardstown, Sandyford Business District, Central Park, Dublin 18, D18 K2PI.

CCMA Sponsor Event - NiCE - Elevating Every Interaction: The Future of CX in Action

CCMA Sponsor Event

CCMA Sponsor Event - NiCE - Elevating Every Interaction: The Future of CX in Action

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14th October, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Members Workshop - Career Planning for Ambitious Leaders

CCMA Member Forum

CCMA Members Workshop - Career Planning for Ambitious Leaders

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09th October, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

Read More

09th October, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Sponsor Event - Genesys Copilot in action - the eir case study

CCMA Sponsor Event, CCMA Member Forum

CCMA Sponsor Event - Genesys Copilot in action - the eir case study

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02nd October, 2025

Accenture, The Dock, 7 Hanover Quay, Dublin D02 .

CCMA Sponsor Event - Accenture - How Social Media is Evolving, and its Impact on Customer Experience

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - How Social Media is Evolving, and its Impact on Customer Experience

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