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Events calendar

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Dublin

BT Nextipedia - A New Symposium for World Leaders in Tech Innovation

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Dublin

CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success

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Upcoming events

30th January, 2020

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success

12th February, 2020

Dublin

CCMA Workshop

CCMA Workshop - Coaching for results in a CX environment

19th February, 2020

Dublin.

CCMA Member Forum

CCMA Members Forum - CarTrawler & Edgetier - Using AI to deliver seamless customer experiences and drive commercial results

11th March, 2020

Dublin

CCMA Workshop

CCMA Member Workshop - Proven Strategies for Managing Remote and Smart Teams

26th March, 2020

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - How to create a Cultural Pandemic! Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations.

09th April, 2021

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

Past events

25th September, 2019

Dublin

CCMA Sponsor Breakfast Briefing - Accenture - Competitive Agility - How organisations are responding to technology disruption

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Accenture - Competitive Agility - How organisations are responding to technology disruption

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03rd July, 2019

Conference Call

CCMA Irish Customer Contact & Shared Services Awards 2019 - Judges Call

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19th June, 2019

Dublin

CCMA Members Forum AIB Voice ID The next generation of Customer Authentication

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12th June, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - Noble Systems - Using Gamification to Power Agent Engagement & Performance

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30th May, 2019

Dublin

CCMA Sponsor Event Avaya - SuperServe 5 Strategies for Superior Customer Experience In the Contact Centre with Marcus Hickman

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23rd May, 2019

Kildare

CCMA CX Leadership Summit 2019 CX Evolution - Delivering for you, your Customers and your Teams in the Digital Era.

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