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Events calendar

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The Mayson Hotel, North Wall Quay, Dublin.

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

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Fitzwilliam Hotel, St. Stephen's Green, Dublin 2.

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

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Webinar 11 a.m.

CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre

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Upcoming events

07th June, 2023

The Mayson Hotel, North Wall Quay, Dublin.

CCMA Sponsor Event

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

21st June, 2023

Fitzwilliam Hotel, St. Stephen's Green, Dublin 2.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

22nd June, 2023

Webinar 11 a.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre

13th September, 2023

RelateCare, Unit 10/11, IDA, Cork Road, Waterford, X91 F720.

CCMA Member Forum

CCMA Members Forum - RelateCare - Growth and Consolidation in a world where Hybrid and Remote work is now the New Norm

21st September, 2023

Dublin City Centre

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Workair & 8x8 - AI – Adoption Trends and Challenges - Hold the Date

18th October, 2023

Fitzwilliam Hotel, Dublin.

CCMA Sponsor Event

Sponsor Breakfast Briefing - HP Poly - Winning in the Contact Centre World with the right Collaboration Tools

Past events

08th March, 2023

CarTrawler, Classon House, Dundrum Business Park, Dundrum, Dublin D14 KX83.

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

CCMA Member Forum

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

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02nd March, 2023

Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Breakfast Briefing - Workair and Uniphore - The Future of the AI-Powered Contact Centre Starts Now

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Workair and Uniphore - The Future of the AI-Powered Contact Centre Starts Now

View Presentation

23rd February, 2023

CCMA Ireland Ltd. AGM, Dell Technologies, Cherrywood, Dublin.

CCMA Ireland Ltd - Annual General Meeting 2023 - Dublin

CCMA Member Forum

CCMA Ireland Ltd - Annual General Meeting 2023 - Dublin

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22nd February, 2023

City East Plaza, Ballysimon, Limerick, V94 X2N9.

CCMA Members Forum - Northern Trust - Investing in Talent

CCMA Member Forum

CCMA Members Forum - Northern Trust - Investing in Talent

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15th February, 2023

Louis Fitzgerald Hotel, Newlands Cross, Dublin.

CCMA Workshop - How to Listen to your customers to Build the Service they Want - Cormac Murphy Ennovate Consulting

CCMA Workshop

CCMA Workshop - How to Listen to your customers to Build the Service they Want - Cormac Murphy Ennovate Consulting

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09th February, 2023

Sandyford Dublin

CCMA Members Forum - Covalen - Engaging a Diverse Workforce across Multiple Sites

CCMA Member Forum

CCMA Members Forum - Covalen - Engaging a Diverse Workforce across Multiple Sites

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