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Events calendar

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Dublin

CCMA Sponsor Breakfast Briefing - Accenture - Competitive Agility - How organisations are responding to technology disruption

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Cork

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Cork

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Dublin

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Dublin

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Dublin

CCMA & EI Seminar - Data Analytics in the Contact Centre

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Upcoming events

25th September, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Accenture - Competitive Agility - How organisations are responding to technology disruption

26th September, 2019

Cork

CCMA Sponsor Event

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Cork

27th September, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Dublin

30th September, 2019

Dublin

CCMA Workshop

CCMA & EI Seminar - Data Analytics in the Contact Centre

17th October, 2019

Cork

CCMA Member Forum

CCMA Members Forum - Voxpro Cork - Adapting to the Changing Needs of the Customer

07th November, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - eleven - Unlocking Your Full Selling Potential - How Effective Customer Contact Centres can Drive Deeper Relationships with your Customers

12th November, 2019

Dublin

CCMA Member Forum

CCMA Members Forum - PayPal - Next Generation Customer Service - Delivering the kind of customer experience that adds value to consumers and brings benefits to business

Past events

26th February, 2019

Sponsor Event - VoiceSage - Overcoming Customer Contact Barriers A Proactive Credit Collections Case-Study With SSE Airtricity

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30th January, 2019

CCMA Members Voice Workshop - Why Looking After Your Voice is Important.

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29th January, 2019

Dublin

CCMA Sponsor Event WellTel The Contact Centre in 2020 Will there still be room for agents after AI and Automation?

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16th January, 2019

Sponsor Event - Oracle OpenWorld - London 16th-17th January

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16th January, 2019

CCMA Sponsor Event West - The Game Plan for Making Omnichannel Customer Service Work

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29th November, 2018

CCMA Sponsor Event Oracle Customer Journey Mapping Workshop - Cork.

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