Upcoming events
30th January, 2020
Dublin
CCMA Sponsor Event
CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success
12th February, 2020
Dublin
CCMA Workshop
CCMA Workshop - Coaching for results in a CX environment
19th February, 2020
Dublin.
CCMA Member Forum
CCMA Members Forum - CarTrawler & Edgetier - Using AI to deliver seamless customer experiences and drive commercial results
11th March, 2020
Dublin
CCMA Workshop
CCMA Member Workshop - Proven Strategies for Managing Remote and Smart Teams
26th March, 2020
Dublin
CCMA Member Forum
CCMA Members Forum - Workhuman - How to create a Cultural Pandemic! Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations.
Past events
09th May, 2019
Limerick
CCMA Members Forum Northern Trust Limerick Putting the Customer at the Centre
View Presentation11th April, 2019
Waterford
CCMA Sponsor Event
CCMA Members Forum - Sun Life Financial Agent led Modernisation of our IT Service Management tool ServiceNow
View Presentation09th April, 2019
Dublin
CCMA Members Forum - New Ireland Assurance Helping People to make the difference
Read More04th April, 2019
Cork
CCMA Members Forum - Laya Healthcare Cork - Striving for Customer Service Excellence
View Presentation08th March, 2019
CCMA Marking International Women’s Day - Balance for Better, Better the Balance Better the World
Read More