Upcoming events
21st November, 2025
The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2025
Past events
23rd January, 2025
Marlin Hotel, 11 Bow Ln E, St Stephen's Green, Dublin, D02 AY81.

CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre
Read More10th January, 2025
Webinar 12.00 p.m.

CCMA Member Forum
CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting
Read More10th December, 2024
Webinar 3 p.m.

CCMA Sponsor Event
CCMA Sponsor Webinar - CallMiner - Amplifying Empathy: Using AI to Humanise Customer Experience for a Diverse World
Read More26th November, 2024
DigitalWell, Two Haddington Buildings, Haddington Road, Dublin 4 D04 HE94.

CCMA Sponsor Event
Sponsor Breakfast Briefing - DigitalWell - CX Transformation: Laying the Foundations for Success
Read More22nd November, 2024
Hall 4, RDS, Ballsbridge, Dublin.

CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2024
Read More21st November, 2024
Webinar 12 Noon

CCMA Sponsor Event
CCMA Sponsor Webinar - NICE - Exploring how your business can leverage data-driven insights to enhance CX and operational performance.
Read More