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Events calendar

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Webinar 2 p.m. - 4 p.m.

CCMA Sponsor Event - BT - Nextipedia 2022 - Unlocking the Answers

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Webinar 11 a.m.

CCMA Sponsor Webinar - Reassurance.ie - Safe Return to the office 2022 - Keeping Covid out of your workplace

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On Line 4.30 p.m.

CCMA Ireland Ltd - Annual General Meeting (AGM) 2021 -  Online - Wednesday 19th January 2022 - 4.30 p.m.

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21

Webinar 11 a.m.

CCMA - Technology Showcase - Hear About Three Innovative Irish Tech Companies Providing Services to Enhance Your CX Operation

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26

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 5 - Managing yourself while Leading others

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Upcoming events

21st January, 2022

Webinar 11 a.m.

CCMA Member Forum

CCMA - Technology Showcase - Hear About Three Innovative Irish Tech Companies Providing Services to Enhance Your CX Operation

26th January, 2022

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Workshop

CCMA Leadership Development Workshop 5 - Managing yourself while Leading others

25th May, 2022

Kildare

CCMA Annual Conference CX 2021 - Webinar

10th June, 2022

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

16th September, 2022

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

08th December, 2022

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

30th December, 2022

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

Past events

30th September, 2021

Webinar 11 a.m.

CCMA Keynote Address 2021 - Ken Hughes - Love is a Verb: Optimising the CX Relationship

CCMA Member Forum

CCMA Keynote Address 2021 - Ken Hughes - Love is a Verb: Optimising the CX Relationship

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29th September, 2021

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshops - The Coaching Creed - Leading a Hybrid Team

CCMA Workshop

CCMA Leadership Development Workshops - The Coaching Creed - Leading a Hybrid Team

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22nd September, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Expertivity Technologies - From Contact Centre to Solution Centre  How to Get there in 25 minutes!

CCMA Sponsor Event

CCMA Sponsor Webinar - Expertivity Technologies - From Contact Centre to Solution Centre How to Get there in 25 minutes!

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21st September, 2021

Webinar 6 p.m.

CCMA Sponsor Event - Talkdesk - Can next-gen AI voice assistants drive more inclusive customer service?

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - Can next-gen AI voice assistants drive more inclusive customer service?

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17th September, 2021

Webinar 11 a.m.

CCMA Members Forum - Abtran - Managing Relationships and Performance in the Virtual Contact Centre

CCMA Member Forum

CCMA Members Forum - Abtran - Managing Relationships and Performance in the Virtual Contact Centre

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15th September, 2021

Webinar 2 p.m.

CCMA Sponsor Event - Accenture - From Customer Experience (CX) to the Business of Experience (BX) - It’s Time to Reimagine Business Through the Lens of Experience

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - From Customer Experience (CX) to the Business of Experience (BX) - It’s Time to Reimagine Business Through the Lens of Experience

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