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Events calendar

S M T W T F S
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15

Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Team Cohesion - Alison Creed - The Coaching Creed

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27

Webinar 2 p.m.

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

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Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Work Life Balance - Alison Creed - The Coaching Creed

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Upcoming events

27th January, 2021

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

29th January, 2021

Webinar 11 a.m.

CCMA Member Forum

Ask the Expert - Leading Your Team into 2021 - Work Life Balance - Alison Creed - The Coaching Creed

03rd February, 2021

Webinar 2 p.m.

CCMA Member Forum

CCMA Ask the Expert - John Riordan Director of Support Shopify - One Year On Lessons Learned…. A Discussion

24th February, 2021

Webinar 2 p.m.

CCMA Member Forum

CCMA Sponsor Webinar - Avaya - How Communications Platform as a Service (CPaaS) Enables the Future of Customer Experience

24th March, 2021

Dublin

CCMA Member Forum

CCMA Celebrating International Women’s Day 2020 - An Equal World is an Enabled World

26th May, 2021

Kildare

CCMA Annual Conference CX 2021 - Webinar

02nd June, 2021

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

Past events

16th September, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

CCMA Sponsor Event

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

View Webinar

09th September, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

CCMA Sponsor Event

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

View Webinar & Presentation

28th August, 2020

Webinar 11 a.m.

CCMA Ask The Expert - Alison Creed - Leading your Virtual Team - Lessons in Leadership during COVID-19

CCMA Member Forum

CCMA Ask The Expert - Alison Creed - Leading your Virtual Team - Lessons in Leadership during COVID-19

View Webinar & Presentation

19th August, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - LogMeIn sees 250% Increase in Calls to Customer Care: how to build responsive customer service in times of crisis and change

CCMA Sponsor Event

CCMA Sponsor Webinar - LogMeIn sees 250% Increase in Calls to Customer Care: how to build responsive customer service in times of crisis and change

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07th August, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Ask the Expert - Leading your Virtual Team - Staff Engagement - Alison Creed The Coaching Creed

View Webinar & Presentation

31st July, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Ask the Expert – Sun Life Service Desk – Intelligent Swarming the next step in CX Delivery

View Webinar & Presentation