Upcoming events
22nd November, 2024
Hall 4, RDS, Ballsbridge, Dublin.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2024
Past events
07th March, 2024
Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.
![CCMA Workshop - Social Housing – Developing a differentiated service that drives value for Tenants and the Board.](https://www.ccma.ie/images/uploads/logos/Ennovate_Logo_.jpg)
CCMA Workshop
CCMA Workshop - Social Housing – Developing a differentiated service that drives value for Tenants and the Board.
Read More07th March, 2024
Webinar 12 noon
![Sponsor Webinar - CallMiner - How to Balance Efficiency & Human Expertise in QA Automation](https://www.ccma.ie/images/uploads/logos/callminer-newlogoFC_%28002%29.png)
CCMA Sponsor Event
Sponsor Webinar - CallMiner - How to Balance Efficiency & Human Expertise in QA Automation
Read More06th March, 2024
Uber Limerick Centre of Excellence, 47 Thomas Street, Limerick.
![CCMA Members Forum - Uber - Unlocking Excellence: Charting the Course in Employee Engagement](https://www.ccma.ie/images/uploads/logos/Uber.jpg)
CCMA Member Forum
CCMA Members Forum - Uber - Unlocking Excellence: Charting the Course in Employee Engagement
Read More29th February, 2024
CCMA AGM Webinar 4.30 p.m.
![CCMA Ireland CLG - Annual General Meeting 2024](https://www.ccma.ie/images/uploads/logos/CCMA_Logo_Small__2.jpg)
CCMA Member Forum
CCMA Ireland CLG - Annual General Meeting 2024
Read More29th February, 2024
9.30 a.m. Scorebuddy Event, Fitzwilliam Hotel, St. Stephen's Green, Dublin.
![CCMA Sponsor Breakfast Briefing - Scorebuddy - A New Era: What Does AI Mean for Irish Contact Centres?](https://www.ccma.ie/images/uploads/logos/Scorebuddy.jpg)
CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - Scorebuddy - A New Era: What Does AI Mean for Irish Contact Centres?
Read More23rd February, 2024
Webinar 12 noon
![CCMA Sponsor Webinar - Genesys - Orchestrating the Future of Customer Experience (CX)](https://www.ccma.ie/images/uploads/logos/Genesys_new.jpg)
CCMA Sponsor Event
CCMA Sponsor Webinar - Genesys - Orchestrating the Future of Customer Experience (CX)
Read More