Upcoming events
21st November, 2025
The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2025
Past events
13th March, 2025
eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum
CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers
Read More12th March, 2025
Aviva Stadium, Dublin.

CCMA Sponsor Event
CCMA Sponsor Event - Verint - CX Solutions Clinic
Read More27th February, 2025
Radisson Blu Royal Hotel, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - Tata Communications - Harnessing AI and CX Automation for the Contact Centre of Tomorrow
Download Presentation14th February, 2025
Webinar 2.00 p.m.

CCMA Sponsor Event
CCMA Sponsor Webinar - ServisBot - From Intelligent Voice Assistant’s to Copilots: Unlocking the Potential of Private Large Language Models
Read More13th February, 2025
Lawlors Hotel, Naas, Co. Kildare.

CCMA Sponsor Event
CCMA Sponsor Event - NICE - The Power of Knowledge in Customer Experience
Read More12th February, 2025
Webinar 3 p.m.

CCMA Member Forum
CCMA Webinar - Launch of CCMA Member Survey - Valuable Benchmarking Data for your Contact Centre Operation
Read More