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Events calendar

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The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Upcoming events

14th January, 2026

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Past events

03rd September, 2025

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Breakfast Briefing - 8x8 - CX Without Limits: Breaking Down Barriers to Elevate Every Experience

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - CX Without Limits: Breaking Down Barriers to Elevate Every Experience

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13th August, 2025

Webinar 2.00 p.m.

CCMA Sponsor Webinar - CallMiner - Transforming Engagement with Proactive Insights: The Checkatrade Story

CCMA Sponsor Event

CCMA Sponsor Webinar - CallMiner - Transforming Engagement with Proactive Insights: The Checkatrade Story

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30th July, 2025

Webinar 4.00 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - 8x8 - From Overwhelmed to Empowered - Why AI-driven Agent Assist is every contact centre’s secret weapon.

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10th July, 2025

Webinar 10.00 a.m. - 11.00 a.m.

CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action

CCMA Sponsor Event

CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action

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09th July, 2025

Webinar 3 p.m.

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

CCMA Sponsor Event

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

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07th July, 2025

Webinar 12 noon

CCMA Awards 2025 - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries

CCMA Member Forum

CCMA Awards 2025 - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries

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