Events | CCMA

Events calendar

Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Upcoming events

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Book now

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Book now

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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Book now

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Read More
Book now

Past events

CCMA Sponsor Event

CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action

CCMA Sponsor Event

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

CCMA Member Forum

CCMA Awards 2025 - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries

CCMA Sponsor Event

CCMA Annual Conference 2025 - CX & EX How To Thrive in 2025

View Presentations

CCMA Member Forum

CCMA Annual General Meeting 2025

CCMA Member Forum

CCMA Members Forum - Northern Trust - Developing a Global Centre of Excellence in Regional Ireland

9
Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

14
The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

22
Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities