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Events calendar

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Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

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The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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Upcoming events

22nd January, 2026

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Book now

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Past events

01st July, 2020

Webinar 2 p.m.

Judges Call CCMA Irish Customer Contact & Shared Services Awards 2020

CCMA Member Forum

Judges Call CCMA Irish Customer Contact & Shared Services Awards 2020

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26th June, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Catch It. Call It. Change It. - Mark Fenton

CCMA Member Forum

CCMA Ask the Expert - Catch It. Call It. Change It. - Mark Fenton

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24th June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - BT - The ‘D’s shaping the future of work: how global Disruption, Dolly, Dilbert and Droids are all reshaping the Digital Workplace

CCMA Sponsor Event

CCMA Sponsor Webinar - BT - The ‘D’s shaping the future of work: how global Disruption, Dolly, Dilbert and Droids are all reshaping the Digital Workplace

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19th June, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Eric Mullane Virgin Media Ireland

CCMA Member Forum

CCMA Ask the Expert - Eric Mullane Virgin Media Ireland

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17th June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Eleven - New CX Strategies for Overcoming Uncertain Times - 17th June 2020

CCMA Sponsor Event

CCMA Sponsor Webinar - Eleven - New CX Strategies for Overcoming Uncertain Times - 17th June 2020

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16th June, 2020

Webinar 11 a.m.

CCMA Community Chat - Fiona Buckley - Authentic Leadership to create true Followership

CCMA Member Forum

CCMA Community Chat - Fiona Buckley - Authentic Leadership to create true Followership

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