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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Book now

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Book now

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026


Past events

17th July, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Fiona Buckley - What motivates you?, What motivates your team?

CCMA Member Forum

CCMA Ask the Expert - Fiona Buckley - What motivates you?, What motivates your team?

View Presentation

10th July, 2020

Webinar 11 a.m.

CCMA Member Benchmarking & Covid 19 Study - Presentation of Results Webinar

CCMA Member Forum

CCMA Member Benchmarking & Covid 19 Study - Presentation of Results Webinar

View Research Report

01st July, 2020

Webinar 2 p.m.

Judges Call CCMA Irish Customer Contact & Shared Services Awards 2020

CCMA Member Forum

Judges Call CCMA Irish Customer Contact & Shared Services Awards 2020

View Webinar & Presentation

26th June, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Catch It. Call It. Change It. - Mark Fenton

CCMA Member Forum

CCMA Ask the Expert - Catch It. Call It. Change It. - Mark Fenton

View Webinar & Presentation

24th June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - BT - The ‘D’s shaping the future of work: how global Disruption, Dolly, Dilbert and Droids are all reshaping the Digital Workplace

CCMA Sponsor Event

CCMA Sponsor Webinar - BT - The ‘D’s shaping the future of work: how global Disruption, Dolly, Dilbert and Droids are all reshaping the Digital Workplace

View Webinar & Presentation

19th June, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Eric Mullane Virgin Media Ireland

CCMA Member Forum

CCMA Ask the Expert - Eric Mullane Virgin Media Ireland

View Webinar