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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Book now

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Book now

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026


Past events

17th June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Eleven - New CX Strategies for Overcoming Uncertain Times - 17th June 2020

CCMA Sponsor Event

CCMA Sponsor Webinar - Eleven - New CX Strategies for Overcoming Uncertain Times - 17th June 2020

View Webinar

16th June, 2020

Webinar 11 a.m.

CCMA Community Chat - Fiona Buckley - Authentic Leadership to create true Followership

CCMA Member Forum

CCMA Community Chat - Fiona Buckley - Authentic Leadership to create true Followership

View Presentation

12th June, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Chris Paul - CEO Avantcard

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Chris Paul - CEO Avantcard

View Webinar & Presentation

10th June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - BT - The Autonomous Customer 2020: Consumer Trends Shaping The Future Of The Contact Centre.

CCMA Sponsor Event

CCMA Sponsor Webinar - BT - The Autonomous Customer 2020: Consumer Trends Shaping The Future Of The Contact Centre.

View Webinar & Presentation

09th June, 2020

Webinar 11 a.m.

CCMA Community Chat - Lean Approaches To Increasing the Value of your CX Operation - Michelle Nolan

CCMA Member Forum

CCMA Community Chat - Lean Approaches To Increasing the Value of your CX Operation - Michelle Nolan

View Webinar & Presentation

05th June, 2020

Webinar 11 a.m.

CCMA - Ask the Expert - Kim Robertson - Work Force Planning in the “New Normal”

CCMA Member Forum

CCMA - Ask the Expert - Kim Robertson - Work Force Planning in the “New Normal”

View Webinar & Presentation