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Events calendar

S M T W T F S
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Webinar

CCMA Sponsor Webinar - How to Divert calls to messaging (WhatsApp/SMS) for a better at home agent and customer experience.

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Webinar

CCMA Community Chat - Webinar - Ask the Expert - John Riordan, Director of Support, Shopify.

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Webinar 11 a.m.

CCMA Community Chat - Webinar - Leading your Virtual Team - The New Normal - Alison Creed, The Coaching Creed.

8

Webinar 2 p.m.

CCMA Sponsor Webinar - ConnexOne - Why PCI-DSS is becoming invaluable to the future of the economy

9

Webinar 11 a.m.

CCMA Community Chat - Webinar - Mindfulness Moments - 11 a.m.

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24

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Annette Hickey, VP Global Customer Solutions EMEA PayPal

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Upcoming events

08th April, 2020

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - ConnexOne - Why PCI-DSS is becoming invaluable to the future of the economy

09th April, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Community Chat - Webinar - Mindfulness Moments - 11 a.m.

24th April, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Annette Hickey, VP Global Customer Solutions EMEA PayPal

20th May, 2020

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

20th May, 2020

Dublin

CCMA Member Forum

CCMA Celebrating International Women’s Day 2020 - An Equal World is an Enabled World

20th May, 2020

Kildare

CCMA Annual Conference CX 2020

20th May, 2020

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

Past events

20th March, 2020

Webinar

CCMA Community Chat - Webinar - Mindfulness Moments Recording

CCMA Member Forum

CCMA Community Chat - Webinar - Mindfulness Moments Recording

View Webinar

11th March, 2020

Dublin

CCMA Workshop

CCMA Member Workshop - Proven Strategies for Managing Remote and Smart Teams

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04th March, 2020

Dublin

CCMA Workshop - Coaching for results in a CX environment

CCMA Workshop

CCMA Workshop - Coaching for results in a CX environment

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19th February, 2020

Dublin.

CCMA Members Forum - CarTrawler & Edgetier - Using AI to deliver seamless customer experiences and drive commercial results

CCMA Member Forum

CCMA Members Forum - CarTrawler & Edgetier - Using AI to deliver seamless customer experiences and drive commercial results

View Presentation

30th January, 2020

Dublin

CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success

CCMA Sponsor Event

CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success

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08th January, 2020

Dublin

BT Nextipedia - A New Symposium for World Leaders in Tech Innovation

BT Nextipedia - A New Symposium for World Leaders in Tech Innovation

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