shape
shape

Events calendar

S M T W T F S
28
29
30
1

Webinar 2 p.m.

Judges Call CCMA Irish Customer Contact & Shared Services Awards 2020

2
3
4
5
6
7
8
9
10
11
12
13
14

Webinar 11 a.m.

CCMA Community Chat - Webinar - Fiona Buckley - What motivates you?, What motivates your team?

15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1

Upcoming events

14th July, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Community Chat - Webinar - Fiona Buckley - What motivates you?, What motivates your team?

16th September, 2020

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

23rd September, 2020

Kildare

CCMA Annual Conference CX 2020

01st October, 2020

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

14th October, 2020

Dublin

CCMA Member Forum

CCMA Celebrating International Women’s Day 2020 - An Equal World is an Enabled World

21st October, 2020

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

Past events

12th June, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Chris Paul - CEO Avantcard

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Chris Paul - CEO Avantcard

View Webinar & Presentation

10th June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - BT - The Autonomous Customer 2020: Consumer Trends Shaping The Future Of The Contact Centre.

CCMA Sponsor Event

CCMA Sponsor Webinar - BT - The Autonomous Customer 2020: Consumer Trends Shaping The Future Of The Contact Centre.

View Webinar & Presentation

09th June, 2020

Webinar 11 a.m.

CCMA Community Chat - Lean Approaches To Increasing the Value of your CX Operation - Michelle Nolan

CCMA Member Forum

CCMA Community Chat - Lean Approaches To Increasing the Value of your CX Operation - Michelle Nolan

View Webinar & Presentation

05th June, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Kim Robertson - Work Force Planning in the “New Normal”

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Kim Robertson - Work Force Planning in the “New Normal”

View Webinar & Presentation

03rd June, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You - The Importance of Emotional Wellbeing - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

CCMA Sponsor Event

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You - The Importance of Emotional Wellbeing - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

Read More

29th May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ashling Williamson - Head of Service - Sky Ireland

CCMA Member Forum

CCMA Community Chat - Webinar - Ashling Williamson - Head of Service - Sky Ireland

View Webinar & Presentation