shape
shape

Events calendar

S M T W T F S
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12

Webinar 3 p.m.

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6

Upcoming events

12th December, 2023

Webinar 3 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

Read More Book now

17th January, 2024

Killashee House Hotel, Naas, Co. Kildare, W91 DC98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - evcoms - How Can Brands Maximize CX with the latest AI developments? Embracing innovation to move beyond the hype!

Read More
Book now

21st February, 2024

BT Ireland 6th Floor 2, Grand Canal Plaza, Upper Grand Canal Street, Grand Canal Dock, Dublin 4.

CCMA Sponsor Event

Sponsor Breakfast Briefing - BT - Your Contact Centre Strategy - A Good Beginning is Half the Task

Read More
Book now

Past events

27th September, 2023

Genesys Innovation Centre, Bonham Quay, Galway, H91 AX8R.

CCMA Sponsor Event - Genesys - AI Driven CX – On the Road - The Power and Possibility of AI in CX

CCMA Sponsor Event

CCMA Sponsor Event - Genesys - AI Driven CX – On the Road - The Power and Possibility of AI in CX

Read More

21st September, 2023

Wellesley Room, Ground Floor, Merrion Hotel, Dublin.

CCMA Sponsor Event - Workair Series - Conversational AI: How self-service environments can optimise customer engagement, drive business efficiency and deliver exceptional customer experience.

CCMA Sponsor Event

CCMA Sponsor Event - Workair Series - Conversational AI: How self-service environments can optimise customer engagement, drive business efficiency and deliver exceptional customer experience.

Read More

14th September, 2023

Webinar 2 p.m.

CCMA Sponsor Webinar - MaxContact - The AI Butterfly Effect: It’s Impact on CX and EX.

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - The AI Butterfly Effect: It’s Impact on CX and EX.

Read More

13th September, 2023

RelateCare, Unit 10/11, IDA, Cork Road, Waterford, X91 F720.

CCMA Members Forum - RelateCare - Growth and Consolidation in a world where Hybrid and Remote work is now the New Norm

CCMA Member Forum

CCMA Members Forum - RelateCare - Growth and Consolidation in a world where Hybrid and Remote work is now the New Norm

Read More

06th September, 2023

Killashee House Hotel, Naas, Co. Kildare, W91 DC98.

CCMA Sponsor Event - evcoms - AI in Customer Service: The Rewards, and the Pains to Avoid.

CCMA Sponsor Event

CCMA Sponsor Event - evcoms - AI in Customer Service: The Rewards, and the Pains to Avoid.

Read More

01st September, 2023

Webinar 12 noon

CCMA Member Survey 2023 - Launch of Members Report

CCMA Member Forum

CCMA Member Survey 2023 - Launch of Members Report

Read More