Upcoming events
30th January, 2020
Dublin
CCMA Sponsor Event
CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success
12th February, 2020
Dublin
CCMA Workshop
CCMA Workshop - Coaching for results in a CX environment
19th February, 2020
Dublin.
CCMA Member Forum
CCMA Members Forum - CarTrawler & Edgetier - Using AI to deliver seamless customer experiences and drive commercial results
11th March, 2020
Dublin
CCMA Workshop
CCMA Member Workshop - Proven Strategies for Managing Remote and Smart Teams
26th March, 2020
Dublin
CCMA Member Forum
CCMA Members Forum - Workhuman - How to create a Cultural Pandemic! Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations.
Past events
07th November, 2019
Dublin
CCMA Sponsor Event
CCMA Sponsor Event - eleven - Unlocking Your Full Selling Potential - How Effective Customer Contact Centres can Drive Deeper Relationships with your Customers
Read More23rd October, 2019
Dublin
CCMA Member Forum
CCMA Members Forum - Sky - Breaking Digital - How Sky improved the customer experience by converging technology and service
View Presentation17th October, 2019
Cork
CCMA Member Forum
CCMA Members Forum - Voxpro Cork - Adapting to the Changing Needs of the Customer
Read More30th September, 2019
Dublin
CCMA Workshop
CCMA & EI Seminar - Data Analytics in the Contact Centre
Read More27th September, 2019
Dublin
CCMA Sponsor Event
CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Dublin
Read More26th September, 2019
Cork
CCMA Sponsor Event
CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Cork
Read More