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Events calendar

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Webinar 3 p.m.

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

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Upcoming events

12th December, 2023

Webinar 3 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

17th January, 2024

Killashee House Hotel, Naas, Co. Kildare, W91 DC98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - evcoms - How Can Brands Maximize CX with the latest AI developments? Embracing innovation to move beyond the hype!

21st February, 2024

BT Ireland 6th Floor 2, Grand Canal Plaza, Upper Grand Canal Street, Grand Canal Dock, Dublin 4.

CCMA Sponsor Event

Sponsor Breakfast Briefing - BT - Your Contact Centre Strategy - A Good Beginning is Half the Task

Past events

27th September, 2023

Genesys Innovation Centre, Bonham Quay, Galway, H91 AX8R.

CCMA Sponsor Event - Genesys - AI Driven CX – On the Road - The Power and Possibility of AI in CX

CCMA Sponsor Event

CCMA Sponsor Event - Genesys - AI Driven CX – On the Road - The Power and Possibility of AI in CX

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21st September, 2023

Wellesley Room, Ground Floor, Merrion Hotel, Dublin.

CCMA Sponsor Event - Workair Series - Conversational AI: How self-service environments can optimise customer engagement, drive business efficiency and deliver exceptional customer experience.

CCMA Sponsor Event

CCMA Sponsor Event - Workair Series - Conversational AI: How self-service environments can optimise customer engagement, drive business efficiency and deliver exceptional customer experience.

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14th September, 2023

Webinar 2 p.m.

CCMA Sponsor Webinar - MaxContact - The AI Butterfly Effect: It’s Impact on CX and EX.

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - The AI Butterfly Effect: It’s Impact on CX and EX.

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13th September, 2023

RelateCare, Unit 10/11, IDA, Cork Road, Waterford, X91 F720.

CCMA Members Forum - RelateCare - Growth and Consolidation in a world where Hybrid and Remote work is now the New Norm

CCMA Member Forum

CCMA Members Forum - RelateCare - Growth and Consolidation in a world where Hybrid and Remote work is now the New Norm

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06th September, 2023

Killashee House Hotel, Naas, Co. Kildare, W91 DC98.

CCMA Sponsor Event - evcoms - AI in Customer Service: The Rewards, and the Pains to Avoid.

CCMA Sponsor Event

CCMA Sponsor Event - evcoms - AI in Customer Service: The Rewards, and the Pains to Avoid.

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01st September, 2023

Webinar 12 noon

CCMA Member Survey 2023 - Launch of Members Report

CCMA Member Forum

CCMA Member Survey 2023 - Launch of Members Report

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