Upcoming events
21st November, 2025
The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2025
Past events
25th March, 2025
Republic of Work, 12 South Mall, Cork, T12 RD43.

CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - Impetus - Living With AI - How to Perform while You Transform
Read More20th March, 2025
Radisson Blu, Golden Lane, Dublin.

CCMA Sponsor Event
Sponsor Breakfast Briefing - CallMiner - Unlocking the Power of Your Data: Enhancing CX & EX While Driving Operational Excellence
Read More13th March, 2025
Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop
CCMA Leadership Workshop 2 - Leading Through Uncertainty – Building Trust and Resilience - Dara Kiernan KPI Consulting.
Read More13th March, 2025
eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum
CCMA Members Forum - Panel Discussion - Designing and Delivering your Customer Service Offering for Vulnerable Customers
Read More12th March, 2025
Aviva Stadium, Dublin.

CCMA Sponsor Event
CCMA Sponsor Event - Verint - CX Solutions Clinic
Read More27th February, 2025
Radisson Blu Royal Hotel, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - Tata Communications - Harnessing AI and CX Automation for the Contact Centre of Tomorrow
Download Presentation