Upcoming events
21st November, 2025
The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2025
Past events
12th February, 2025
Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop
CCMA Leadership Workshop 1 - Discovering Your Leadership Identity – Building Self-Awareness and Confidence - Dara Kiernan KPI Consulting.
Read More05th February, 2025
IDA HQ, Three Park Place, Hatch Street Upper, Saint Kevin's, Dublin 2, D02 FX65.

CCMA Member Forum
CCMA Members Forum - Building a Successful Inside Sales Organisation
Read More23rd January, 2025
Marlin Hotel, 11 Bow Ln E, St Stephen's Green, Dublin, D02 AY81.

CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre
Read More10th January, 2025
Webinar 12.00 p.m.

CCMA Member Forum
CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting
Read More10th December, 2024
Webinar 3 p.m.

CCMA Sponsor Event
CCMA Sponsor Webinar - CallMiner - Amplifying Empathy: Using AI to Humanise Customer Experience for a Diverse World
Read More26th November, 2024
DigitalWell, Two Haddington Buildings, Haddington Road, Dublin 4 D04 HE94.

CCMA Sponsor Event
Sponsor Breakfast Briefing - DigitalWell - CX Transformation: Laying the Foundations for Success
Read More