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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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05th March, 2026

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - TP - Transforming Public Sector CX: Real Lessons from High Pressure Environments, Real transformation, Real Organisations, Real Results.


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11th March, 2026

Dublin Chamber of Commerce Office, 7 Clare Street, Dublin 2.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Impetus - Every Interaction Counts: Proving Customer Outcomes in a World of AI, Risk and Regulation

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15th April, 2026

Yuno Energy Group, Paramount Court, Corrig Road, Sandyford, D18 R9C7.

CCMA Member Forum

CCMA Members Forum - Yuno Energy Group - People, Process, Performance: Our CX Journey

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13th May, 2026

Fallon & Byrne, 11–17 Exchequer Street, Dublin 2.

CCMA Member Forum

CCMA Members Forum - FMI & Electric Ireland - Unlocking Value Through Shared Leadership

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21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Past events

09th October, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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09th October, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Sponsor Event - Genesys Copilot in action - the eir case study

CCMA Sponsor Event, CCMA Member Forum

CCMA Sponsor Event - Genesys Copilot in action - the eir case study

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02nd October, 2025

Accenture, The Dock, 7 Hanover Quay, Dublin D02 .

CCMA Sponsor Event - Accenture - How Social Media is Evolving, and its Impact on Customer Experience

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - How Social Media is Evolving, and its Impact on Customer Experience

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26th September, 2025

Webinar 2.00 p.m.

CCMA Webinar - How can AI help Smaller Customer Service Centres Redesign their operations to deliver better CX - Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Webinar - How can AI help Smaller Customer Service Centres Redesign their operations to deliver better CX - Cormac Murphy Ennovate Consulting

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25th September, 2025

Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Members Workshop - Elevate Your Impact with Your Personal Brand

CCMA Workshop

CCMA Members Workshop - Elevate Your Impact with Your Personal Brand

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19th September, 2025

Webinar 12 noon

CCMA Webinar - Imagination over Investment: How to do more with less in Your Contact Centre - Dara Kiernan KPI Consulting

CCMA Member Forum

CCMA Webinar - Imagination over Investment: How to do more with less in Your Contact Centre - Dara Kiernan KPI Consulting

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