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Events calendar

S M T W T F S
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9

Webinar 2 p.m.

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

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16

Webinar 2 p.m.

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

17

Interactive Webinar 10 a.m. - 12 noon

CCMA Employee Engagement Workshop

18

Webinar 11 a.m.

CCMA Ask the Expert - Brian Farrelly - The Future of Work

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30

Webinar 11 a.m.

CCMA Keynote Address 2020 - Ken Hughes - THE JOY OF CX: Why Your Customer Experience is Everything

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Upcoming events

07th October, 2020

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - PwC - Engaging Employees in the ‘New Normal’

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09th October, 2020

Webinar 11 a.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - KantanMT - Putting Your Customer First, Can AI Help? An Expert discussion.

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14th October, 2020

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Poly - What are the best Channels for Customer Service during the Covid-19 Pandemic?

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16th October, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Ask the Expert - Jennifer McCartney PayPal - Talking About Mental Health in the Workplace

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20th November, 2020

Dublin

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2020


10th February, 2021

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

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18th February, 2021

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

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Past events

29th May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ashling Williamson - Head of Service - Sky Ireland

CCMA Member Forum

CCMA Community Chat - Webinar - Ashling Williamson - Head of Service - Sky Ireland

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26th May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Covid 19 - Take the Time to Pause! - Orla Stafford

CCMA Member Forum

CCMA Community Chat - Webinar - Covid 19 - Take the Time to Pause! - Orla Stafford

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22nd May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Michael Nolan eCommerce Leader

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Michael Nolan eCommerce Leader

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19th May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Supporting a Coaching Culture in a WFH Environment - Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Community Chat - Webinar - Supporting a Coaching Culture in a WFH Environment - Cormac Murphy Ennovate Consulting

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15th May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - EoghanTomas McDermott - The Communications Clinic

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - EoghanTomas McDermott - The Communications Clinic

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13th May, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You - The Importance of Nutritional Wellbeing - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

CCMA Member Forum

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You - The Importance of Nutritional Wellbeing - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

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