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Events calendar

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Accenture The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin

CCMA Sponsor Breakfast Briefing - Accenture - The Future of Customer Engagement, let’s take a Journey to 2025

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BT Ireland 6th Floor 2, Grand Canal Plaza, Upper Grand Canal Street, Grand Canal Dock, Dublin 4.

BT Ireland - Sponsored Breakfast Briefing - A New Normal - Preparing for the Unpredictable

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Aviva Stadium Dublin

CCMA Irish Customer Contact & Shared Services Awards 2022

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Upcoming events

30th December, 2022

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

25th January, 2023

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

24th May, 2023

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

Past events

11th March, 2022

Webinar 11 a.m.

CCMA - Ask the Expert - Employee Experience – Supporting Your Talent to Thrive – Sarah Kaiser Head of Employee Engagement Fidelity International

CCMA Member Forum

CCMA - Ask the Expert - Employee Experience – Supporting Your Talent to Thrive – Sarah Kaiser Head of Employee Engagement Fidelity International

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04th March, 2022

Webinar 11 a.m.

CCMA Ask the Expert Webinar - What is your Quality Team for and how can they be more valuable to your Operational Needs? - Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Ask the Expert Webinar - What is your Quality Team for and how can they be more valuable to your Operational Needs? - Cormac Murphy Ennovate Consulting

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23rd February, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Talkdesk - The Data-Driven Way to Win in Customer Experience

CCMA Sponsor Event

CCMA Sponsor Webinar - Talkdesk - The Data-Driven Way to Win in Customer Experience

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16th February, 2022

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 6 - Managing Your Career Development

CCMA Workshop

CCMA Leadership Development Workshop 6 - Managing Your Career Development

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16th February, 2022

Webinar 2 p.m.

CCMA Sponsor Event - Workair Series featuring 8x8  - Optimising Remote and Hybrid Workforces

CCMA Sponsor Event

CCMA Sponsor Event - Workair Series featuring 8x8 - Optimising Remote and Hybrid Workforces

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02nd February, 2022

6 p.m. GMT

CCMA Sponsor Event - Talkdesk - The future of Customer Service: What retailers should prepare for in 2022

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - The future of Customer Service: What retailers should prepare for in 2022

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