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Events calendar

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Webinar 2 p.m. - 4 p.m.

CCMA Sponsor Event - BT - Nextipedia 2022 - Unlocking the Answers

14

Webinar 11 a.m.

CCMA Sponsor Webinar - Reassurance.ie - Safe Return to the office 2022 - Keeping Covid out of your workplace

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19

On Line 4.30 p.m.

CCMA Ireland Ltd - Annual General Meeting (AGM) 2021 -  Online - Wednesday 19th January 2022 - 4.30 p.m.

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21

Webinar 11 a.m.

CCMA - Technology Showcase - Hear About Three Innovative Irish Tech Companies Providing Services to Enhance Your CX Operation

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26

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 5 - Managing yourself while Leading others

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Upcoming events

21st January, 2022

Webinar 11 a.m.

CCMA Member Forum

CCMA - Technology Showcase - Hear About Three Innovative Irish Tech Companies Providing Services to Enhance Your CX Operation

26th January, 2022

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Workshop

CCMA Leadership Development Workshop 5 - Managing yourself while Leading others

25th May, 2022

Kildare

CCMA Annual Conference CX 2021 - Webinar

10th June, 2022

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

16th September, 2022

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

08th December, 2022

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

30th December, 2022

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

Past events

14th September, 2021

Webinar 10 a.m.

CCMA Sponsor Event - Talkdesk - The Future of AI in the Contact Centre:

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - The Future of AI in the Contact Centre:

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08th September, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Jabra - How to provide great Customer Experiences using data

CCMA Sponsor Event

CCMA Sponsor Webinar - Jabra - How to provide great Customer Experiences using data

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28th July, 2021

Webinar 2 p.m.

CCMA Launch of Members Benchmarking Report 2021

CCMA Member Forum

CCMA Launch of Members Benchmarking Report 2021

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15th July, 2021

Webinar 10 a.m.

CCMA Sponsor Event - Talkdesk - How AI is Delivering a New Generation of CX Analytics

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - How AI is Delivering a New Generation of CX Analytics

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14th July, 2021

Webinar 2 p.m.

CCMA Irish Customer Contact & Shared Services Awards 2021 - Judges Call

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2021 - Judges Call

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30th June, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - ServisBot - From On Boarding to HR to Help Desk: How AI Bots Reduce Friction, Increase Productivity and Improve Employee Satisfaction

CCMA Sponsor Event

CCMA Sponsor Webinar - ServisBot - From On Boarding to HR to Help Desk: How AI Bots Reduce Friction, Increase Productivity and Improve Employee Satisfaction

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