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Events calendar

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Webinar 2 p.m.

Judges Call CCMA Irish Customer Contact & Shared Services Awards 2020

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Upcoming events

16th September, 2020

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

23rd September, 2020

Kildare

CCMA Annual Conference CX 2020

01st October, 2020

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

14th October, 2020

Dublin

CCMA Member Forum

CCMA Celebrating International Women’s Day 2020 - An Equal World is an Enabled World

21st October, 2020

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

Past events

21st April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Supporting the mental health of your team during Covid 19 and planning for a phased return to the workplace

CCMA Member Forum

CCMA Community Chat - Webinar - Supporting the mental health of your team during Covid 19 and planning for a phased return to the workplace

View Webinar

17th April, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Mark Cullen, Customer Experience Specialist, Zill.

View Webinar

15th April, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - ServisBOT - Spin up a Bot in 48 hrs to Deflect Calls and Automate Responses: The AA Story

CCMA Sponsor Event

CCMA Sponsor Webinar - ServisBOT - Spin up a Bot in 48 hrs to Deflect Calls and Automate Responses: The AA Story

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14th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Effectively Managing Remote Service Teams - Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Community Chat - Webinar - Effectively Managing Remote Service Teams - Cormac Murphy Ennovate Consulting

View Webinar & Presentation

09th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Mindfulness Moments - 11 a.m.

CCMA Member Forum

CCMA Community Chat - Webinar - Mindfulness Moments - 11 a.m.

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08th April, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - ConnexOne - Why PCI-DSS is becoming invaluable to the future of the economy

CCMA Sponsor Event

CCMA Sponsor Webinar - ConnexOne - Why PCI-DSS is becoming invaluable to the future of the economy

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