shape
shape

Events calendar

S M T W T F S
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12

Webinar 3 p.m.

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6

Upcoming events

12th December, 2023

Webinar 3 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

Read More Book now

17th January, 2024

Killashee House Hotel, Naas, Co. Kildare, W91 DC98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - evcoms - How Can Brands Maximize CX with the latest AI developments? Embracing innovation to move beyond the hype!

Read More
Book now

21st February, 2024

BT Ireland 6th Floor 2, Grand Canal Plaza, Upper Grand Canal Street, Grand Canal Dock, Dublin 4.

CCMA Sponsor Event

Sponsor Breakfast Briefing - BT - Your Contact Centre Strategy - A Good Beginning is Half the Task

Read More
Book now

Past events

29th March, 2023

Webinar 11 a.m.

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX

CCMA Sponsor Event

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX

View Presentation

22nd March, 2023

Webinar 11 a.m.

CCMA Community Chat Webinar -    How to develop your Emotional Intelligence -  Alison Creed The Coaching Creed

CCMA Member Forum

CCMA Community Chat Webinar -    How to develop your Emotional Intelligence -  Alison Creed The Coaching Creed

Read More

15th March, 2023

Webinar 11 a.m.

Sponsor Webinar - MaxContact - How to reduce costs in your contact centre without compromising experience

CCMA Sponsor Event

Sponsor Webinar - MaxContact - How to reduce costs in your contact centre without compromising experience

Read More

10th March, 2023

Webinar 11 a.m.

CCMA Sponsor Webinar - Poly HP - Women In Leadership: Cracking the Code

CCMA Sponsor Event

CCMA Sponsor Webinar - Poly HP - Women In Leadership: Cracking the Code

Read More

08th March, 2023

CarTrawler, Classon House, Dundrum Business Park, Dundrum, Dublin D14 KX83.

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

CCMA Member Forum

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

View Presentation

02nd March, 2023

Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Breakfast Briefing - Workair and Uniphore - The Future of the AI-Powered Contact Centre Starts Now

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Workair and Uniphore - The Future of the AI-Powered Contact Centre Starts Now

View Presentation