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Events calendar

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Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Team Cohesion - Alison Creed - The Coaching Creed

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27

Webinar 2 p.m.

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

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Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Work Life Balance - Alison Creed - The Coaching Creed

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Upcoming events

27th January, 2021

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

29th January, 2021

Webinar 11 a.m.

CCMA Member Forum

Ask the Expert - Leading Your Team into 2021 - Work Life Balance - Alison Creed - The Coaching Creed

03rd February, 2021

Webinar 2 p.m.

CCMA Member Forum

CCMA Ask the Expert - John Riordan Director of Support Shopify - One Year On Lessons Learned…. A Discussion

24th February, 2021

Webinar 2 p.m.

CCMA Member Forum

CCMA Sponsor Webinar - Avaya - How Communications Platform as a Service (CPaaS) Enables the Future of Customer Experience

24th March, 2021

Dublin

CCMA Member Forum

CCMA Celebrating International Women’s Day 2020 - An Equal World is an Enabled World

26th May, 2021

Kildare

CCMA Annual Conference CX 2021 - Webinar

02nd June, 2021

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

Past events

29th July, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Welltel - What Will Your Contact Centre Be Like Post Lockdown?

CCMA Sponsor Event

CCMA Sponsor Webinar - Welltel - What Will Your Contact Centre Be Like Post Lockdown?

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24th July, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Cormac Murphy Ennovate Consulting - Enhancing WFH Coaching Practices

CCMA Member Forum

CCMA Ask the Expert - Cormac Murphy Ennovate Consulting - Enhancing WFH Coaching Practices

View Webinar & Presentation

17th July, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Fiona Buckley - What motivates you?, What motivates your team?

CCMA Member Forum

CCMA Community Chat - Webinar - Fiona Buckley - What motivates you?, What motivates your team?

View Webinar & Presentation

10th July, 2020

Webinar 11 a.m.

CCMA Member Benchmarking & Covid 19 Study - Presentation of Results Webinar

CCMA Member Forum

CCMA Member Benchmarking & Covid 19 Study - Presentation of Results Webinar

View Webinar & Presentation

01st July, 2020

Webinar 2 p.m.

Judges Call CCMA Irish Customer Contact & Shared Services Awards 2020

CCMA Member Forum

Judges Call CCMA Irish Customer Contact & Shared Services Awards 2020

View Webinar & Presentation

26th June, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Catch It. Call It. Change It. - Mark Fenton

CCMA Member Forum

CCMA Ask the Expert - Catch It. Call It. Change It. - Mark Fenton

View Webinar & Presentation