Upcoming events
21st November, 2025
The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2025
Past events
21st November, 2024
Webinar 12 Noon

CCMA Sponsor Event
CCMA Sponsor Webinar - NICE - Exploring how your business can leverage data-driven insights to enhance CX and operational performance.
Read More20th November, 2024
Webinar 9.30 a.m. to 10.30 a.m.

CCMA Member Forum
CCMA Members Forum - Menopause at Work - Insights & Learnings
Find Out More14th November, 2024
Clayton Hotel, Burlington Road, Leeson Street Upper, Dublin 4.

CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - Quality Redefined: Navigating the New Era of Contact Centre Excellence
Read More24th October, 2024
Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Event
Sponsor - Breakfast Briefing - Calabrio - Best practices for maintaining Advisor Well-being and Morale
Read More17th October, 2024
Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - Workair - CX First Contact: Discover how PrePayPower innovate to deliver exceptional customer satisfaction
Read More15th October, 2024
Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Member Forum
CCMA Member Briefing - How AIB Used Complaint Handling To Drive Customer Loyalty
Read More