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Events calendar

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Dublin

BT Nextipedia - A New Symposium for World Leaders in Tech Innovation

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Dublin

CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success

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Upcoming events

30th January, 2020

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success

12th February, 2020

Dublin

CCMA Workshop

CCMA Workshop - Coaching for results in a CX environment

19th February, 2020

Dublin.

CCMA Member Forum

CCMA Members Forum - CarTrawler & Edgetier - Using AI to deliver seamless customer experiences and drive commercial results

11th March, 2020

Dublin

CCMA Workshop

CCMA Member Workshop - Proven Strategies for Managing Remote and Smart Teams

26th March, 2020

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - How to create a Cultural Pandemic! Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations.

09th April, 2021

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

Past events

07th March, 2019

CCMA Member Workshop Delivering Effective Frontline Coaching to Drive Results A One Day Workshop

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26th February, 2019

Sponsor Event - VoiceSage - Overcoming Customer Contact Barriers A Proactive Credit Collections Case-Study With SSE Airtricity

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30th January, 2019

CCMA Members Voice Workshop - Why Looking After Your Voice is Important.

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29th January, 2019

Dublin

CCMA Sponsor Event WellTel The Contact Centre in 2020 Will there still be room for agents after AI and Automation?

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16th January, 2019

Sponsor Event - Oracle OpenWorld - London 16th-17th January

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16th January, 2019

CCMA Sponsor Event West - The Game Plan for Making Omnichannel Customer Service Work

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