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Events calendar

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ptsb, Corporate Centre, Carysfort Avenue, Blackrock, A94 R891.

CCMA Members Forum - ptsb - Delivering on our CX Ambition

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Webinar 11.00 a.m. to 11.30 a.m.

CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence

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Accenture, The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin 2, D02 YN32.

CCMA Sponsor Event - Accenture - Understanding the Customer Imperative

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Vhi Healthcare, IDA Business Park, Purcellsinch, Kilkenny, R95 WKK6.

CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.

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Upcoming events

26th June, 2024

Vhi Healthcare, IDA Business Park, Purcellsinch, Kilkenny, R95 WKK6.

CCMA Member Forum

CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.

22nd November, 2024

Hall 4, RDS, Ballsbridge, Dublin.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2024

Past events

26th January, 2024

Webinar 12 noon

CCMA Webinar – Leading your Team into 2024 - 5 Tips to run an effective Coaching Programme - Alison Creed - The Coaching Creed

CCMA Member Forum

CCMA Webinar – Leading your Team into 2024 - 5 Tips to run an effective Coaching Programme - Alison Creed - The Coaching Creed

View Webinar Recording & Presentation

17th January, 2024

Killashee House Hotel, Naas, Co. Kildare, W91 DC98.

CCMA Sponsor Breakfast Briefing - evcoms - How Can Brands Maximize CX with the latest AI developments? Embracing innovation to move beyond the hype!

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - evcoms - How Can Brands Maximize CX with the latest AI developments? Embracing innovation to move beyond the hype!

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12th January, 2024

Webinar 12 noon

CCMA Webinar - How to Avoid the 5 most common mistakes in Contact Centre Operations in 2024 - Dara Kiernan KPI Consulting

CCMA Webinar - How to Avoid the 5 most common mistakes in Contact Centre Operations in 2024 - Dara Kiernan KPI Consulting

View Webinar Recording & Presentation

12th December, 2023

Webinar 3 p.m.

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - Work smarter not harder: Strategies to help your contact centre work more efficiently in 2024

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23rd November, 2023

Uisce Eireann, Colvill House, 24-26 Talbot Street, Dublin 1, D01 NP86 .

CCMA Members Forum - Uisce Éireann & Capita - Customer Experience: The age of the Augmented Agent. Still human, but better.

CCMA Member Forum

CCMA Members Forum - Uisce Éireann & Capita - Customer Experience: The age of the Augmented Agent. Still human, but better.

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17th November, 2023

RDS, Ballsbridge, Dublin 4.

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2023

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2023

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