shape
shape

Events calendar

S M T W T F S
1
2
3
4
5
6
7
8
9
10
11
12

Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

13
14
15
16
17
18
19

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

20
21
22
23
24
25
26
27
28

Upcoming events

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

Read More Book now

05th March, 2026

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - TP - Transforming Public Sector CX: Real Lessons from High Pressure Environments, Real transformation, Real Organisations, Real Results.


Book now

13th May, 2026

Fallon & Byrne, 11–17 Exchequer Street, Dublin 2.

CCMA Member Forum

CCMA Members Forum - FMI & Electric Ireland - Unlocking Value Through Shared Leadership

Read More
Book now

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

Read More
Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Read More
Book now

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

Read More
Book now

27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026


Past events

15th May, 2025

On Line 4.30 p.m.

CCMA Annual General Meeting 2025

CCMA Member Forum

CCMA Annual General Meeting 2025

Read More

15th May, 2025

Northern Trust,

CCMA Members Forum - Northern Trust - Developing a Global Centre of Excellence in Regional Ireland

CCMA Member Forum

CCMA Members Forum - Northern Trust - Developing a Global Centre of Excellence in Regional Ireland

Read More

14th May, 2025

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Breakfast Briefing with Engage Hub and HGS - Real-World CX in Action – Case Study with UK Pension Regulator

CCMA Sponsor Event

CCMA Breakfast Briefing with Engage Hub and HGS - Real-World CX in Action – Case Study with UK Pension Regulator

Read More

09th May, 2025

Webinar 12 noon

CCMA Webinar - AI burnout? Why Team Leaders matter more than ever!

CCMA Member Forum

CCMA Webinar - AI burnout? Why Team Leaders matter more than ever!

Read More

01st May, 2025

Webinar 11 a.m.

Sponsor Webinar - AWS - How Amazon.com Delivers Customer-Obsessed Service with Amazon Connect & Generative AI

CCMA Sponsor Event

Sponsor Webinar - AWS - How Amazon.com Delivers Customer-Obsessed Service with Amazon Connect & Generative AI

Read More

30th April, 2025

Webinar 10 a.m. - 12 noon

Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.

CCMA Sponsor Event

Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.

Read More