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Events calendar

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Webinar 2 p.m.

Judges Call CCMA Irish Customer Contact & Shared Services Awards 2020

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Webinar 11 a.m.

CCMA Community Chat - Webinar - Fiona Buckley - What motivates you?, What motivates your team?

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Upcoming events

14th July, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Community Chat - Webinar - Fiona Buckley - What motivates you?, What motivates your team?

16th September, 2020

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

23rd September, 2020

Kildare

CCMA Annual Conference CX 2020

01st October, 2020

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

14th October, 2020

Dublin

CCMA Member Forum

CCMA Celebrating International Women’s Day 2020 - An Equal World is an Enabled World

21st October, 2020

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

Past events

07th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Leading your Virtual Team - The New Normal - Alison Creed, The Coaching Creed.

CCMA Community Chat - Webinar - Leading your Virtual Team - The New Normal - Alison Creed, The Coaching Creed.

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03rd April, 2020

Webinar

CCMA Community Chat - Webinar - Ask the Expert - John Riordan, Director of Support, Shopify.

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - John Riordan, Director of Support, Shopify.

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02nd April, 2020

Webinar

CCMA Sponsor Webinar - How to Divert calls to messaging (WhatsApp/SMS) for a better at home agent and customer experience.

CCMA Sponsor Event

CCMA Sponsor Webinar - How to Divert calls to messaging (WhatsApp/SMS) for a better at home agent and customer experience.

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31st March, 2020

Webinar

CCMA Community Chat - Webinar - Engaging Employees during times of Disruption

CCMA Member Forum

CCMA Community Chat - Webinar - Engaging Employees during times of Disruption

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27th March, 2020

Community Chat Webinar

CCMA Community Chat - Webinar - Self-Care for You and Your Teams

CCMA Member Forum

CCMA Community Chat - Webinar - Self-Care for You and Your Teams

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24th March, 2020

Webinar

CCMA Community Chat - Webinar - Strategies and Tools for Supporting Remote Teams

CCMA Member Forum

CCMA Community Chat - Webinar - Strategies and Tools for Supporting Remote Teams

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