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Events calendar

S M T W T F S
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9

Webinar 2 p.m.

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

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16

Webinar 2 p.m.

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

17

Interactive Webinar 10 a.m. - 12 noon

CCMA Employee Engagement Workshop

18

Webinar 11 a.m.

CCMA Ask the Expert - Brian Farrelly - The Future of Work

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30

Webinar 11 a.m.

CCMA Keynote Address 2020 - Ken Hughes - THE JOY OF CX: Why Your Customer Experience is Everything

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Upcoming events

30th September, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Keynote Address 2020 - Ken Hughes - THE JOY OF CX: Why Your Customer Experience is Everything

07th October, 2020

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - PwC - Engaging Employees in the ‘New Normal’

14th October, 2020

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Poly - What are the best Channels for Customer Service during the Covid-19 Pandemic?

20th November, 2020

Dublin

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2020

10th February, 2021

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

18th February, 2021

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

24th February, 2021

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

Past events

08th May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Joseph Walsh - LogMeIn

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Joseph Walsh - LogMeIn

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01st May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Experts - Roger Clancy & Daniela Illuminati - Voxpro

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Experts - Roger Clancy & Daniela Illuminati - Voxpro

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29th April, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You During Covid 19 - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

CCMA Member Forum

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You During Covid 19 - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

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28th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Rethinking the Office - Physical & Virtual - Alison Creed The Coaching Creed

CCMA Member Forum

CCMA Community Chat - Webinar - Rethinking the Office - Physical & Virtual - Alison Creed The Coaching Creed

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24th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Annette Hickey, VP Global Customer Solutions EMEA PayPal

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Annette Hickey, VP Global Customer Solutions EMEA PayPal

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22nd April, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Poly - Making Remote Work - lessons learnt from a decade of Smarter working at Poly

CCMA Sponsor Event

CCMA Sponsor Webinar - Poly - Making Remote Work - lessons learnt from a decade of Smarter working at Poly

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