shape
shape

Events calendar

S M T W T F S
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

Cork

CCMA Members Forum - Voxpro Cork - Adapting to the Changing Needs of the Customer

18
19
20
21
22
23

Dublin

CCMA Members Forum - Sky - Breaking Digital - How Sky improved the customer experience by converging technology and service

24
25
26
27
28
29
30
31
1
2

Upcoming events

23rd October, 2019

Dublin

CCMA Member Forum

CCMA Members Forum - Sky - Breaking Digital - How Sky improved the customer experience by converging technology and service

07th November, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - eleven - Unlocking Your Full Selling Potential - How Effective Customer Contact Centres can Drive Deeper Relationships with your Customers

12th November, 2019

Dublin

CCMA Member Forum

CCMA Members Forum - PayPal - Next Generation Customer Service - Delivering the kind of customer experience that adds value to consumers and brings benefits to business

16th November, 2019

Dublin

CCMA Irish Customer Contact & Shared Services Awards 2019

04th December, 2019

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

Past events

03rd October, 2018

CCMA Members Forum Dell EMC - Transforming Customer Experience with Digitalisation

Read More

18th September, 2018

CCMA Oracle Sponsor Workshop The 5 Steps of Digital Transformation A hands on Workshop

Read More

13th September, 2018

CCMA Sponsor Event & BBQ Welltel Enterprise The Changing Role of the Contact Centre in a Digital World

Read More

07th September, 2018

Dublin

CCMA Sponsor Event

CCMA Sponsor Event Microsoft - Transforming the Customer Service Experience with AI.

View Presentation

05th September, 2018

Limerick

CCMA Members Forum - Virgin Media - Creating Red Hot Customer Experiences by Making Good Things Happen

Read More