Events | CCMA

Events calendar

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16	17	18	19 Dublin CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed	20 BT, 2 Grand Canal Plaza, Grand Canal, Dublin 4. CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture	21	22
23	24	25	26 PayPal, Ballycoolin Business Park, Blanchardstown, Dublin 15. CCMA Members Forum - PayPal - How we make Every Customer Smile	27	28	29
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15	16	17	18 TELUS International, Mahon, Cork CCMA Members Forum Cork - Enhancing Employee Experience with TELUS International	19	20	21
22	23	24	25	26 Webinar 11 a.m. CCMA Webinar - Elevate Your Career in 2023 - Anne Caulfield - Elevate Edge	27	28
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5	6	7	8	9 Sandyford Dublin CCMA Members Forum - Covalen - Engaging a Diverse Workforce across Multiple Sites	10	11
12	13	14	15 Louis Fitzgerald Hotel, Newlands Cross, Dublin. CCMA Workshop - How to Listen to your customers to Build the Service they Want - Cormac Murphy Ennovate Consulting	16	17	18
19	20	21	22 City East Plaza, Ballysimon, Limerick, V94 X2N9. CCMA Members Forum - Northern Trust - Investing in Talent	23 CCMA Ireland Ltd. AGM, Dell Technologies, Cherrywood, Dublin. CCMA Ireland Ltd - Annual General Meeting 2023 - Dublin	24	25
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26	27	28	1	2 Fitzwilliam Hotel, St. Stephen's Green, Dublin. CCMA Sponsor Breakfast Briefing - Workair and Uniphore - The Future of the AI-Powered Contact Centre Starts Now	3	4
5	6	7	8 CarTrawler, Classon House, Dundrum Business Park, Dundrum, Dublin D14 KX83. CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre	9	10 Webinar 11 a.m. CCMA Sponsor Webinar - Poly HP - Women In Leadership: Cracking the Code	11
12	13	14	15 Webinar 11 a.m. Sponsor Webinar - MaxContact - How to reduce costs in your contact centre without compromising experience	16	17	18
19	20	21	22 Webinar 11 a.m. CCMA Community Chat Webinar - How to develop your Emotional Intelligence - Alison Creed The Coaching Creed	23	24	25
26	27	28	29 Webinar 11 a.m. Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX	30	31	1

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16	17	18	19 Dublin CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed	20 BT, 2 Grand Canal Plaza, Grand Canal, Dublin 4. CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture	21	22
23	24	25	26 PayPal, Ballycoolin Business Park, Blanchardstown, Dublin 15. CCMA Members Forum - PayPal - How we make Every Customer Smile	27	28	29
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21	22	23	24	25 Aviva Stadium Dublin CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement	26	27
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Upcoming events

CCMA Workshop

CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed

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CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture

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CCMA Member Forum

CCMA Members Forum - PayPal - How we make Every Customer Smile

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CCMA Member Forum

CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement

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Past events

CCMA - Team Leader Masterclass

CCMA Member Forum

CCMA - Team Leader Masterclass

CCMA - Ask the Expert - Stephanie Good, Diversity & Inclusion Consulting Lead at PwC Ireland - Inclusion across the Employee Lifecycle

CCMA Member Forum

CCMA - Ask the Expert - Stephanie Good, Diversity & Inclusion Consulting Lead at PwC Ireland - Inclusion across the Employee Lifecycle

CCMA Sponsor Webinar - Workair Series – Event 2 : Dialpad & The Future of Customer Engagement & Experience powered by AI

CCMA Sponsor Event

CCMA Sponsor Webinar - Workair Series – Event 2 : Dialpad & The Future of Customer Engagement & Experience powered by AI

CCMA Ask the Expert - PayPal’s Effortless Transformation Journey

CCMA Member Forum

CCMA Ask the Expert - PayPal’s Effortless Transformation Journey

CCMA - FMI & Electric Ireland - What makes a Partnership Strategic?

CCMA Member Forum

CCMA - FMI & Electric Ireland - What makes a Partnership Strategic?

CCMA Sponsor Webinar - Jabra - The Rise of the Super-Agent in the New Contact Centre

CCMA Sponsor Event

CCMA Sponsor Webinar - Jabra - The Rise of the Super-Agent in the New Contact Centre