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Events calendar

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The Mayson Hotel, North Wall Quay, Dublin.

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

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Fitzwilliam Hotel, St. Stephen's Green, Dublin 2.

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

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Webinar 11 a.m.

CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre

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Upcoming events

07th June, 2023

The Mayson Hotel, North Wall Quay, Dublin.

CCMA Sponsor Event

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

21st June, 2023

Fitzwilliam Hotel, St. Stephen's Green, Dublin 2.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

22nd June, 2023

Webinar 11 a.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre

13th September, 2023

RelateCare, Unit 10/11, IDA, Cork Road, Waterford, X91 F720.

CCMA Member Forum

CCMA Members Forum - RelateCare - Growth and Consolidation in a world where Hybrid and Remote work is now the New Norm

21st September, 2023

Dublin City Centre

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Workair & 8x8 - AI – Adoption Trends and Challenges - Hold the Date

18th October, 2023

Fitzwilliam Hotel, Dublin.

CCMA Sponsor Event

Sponsor Breakfast Briefing - HP Poly - Winning in the Contact Centre World with the right Collaboration Tools

Past events

09th June, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Poly - Vocal Empowerment with Linsey Dempsey of SingatWork.ie

CCMA Sponsor Event

CCMA Sponsor Webinar - Poly - Vocal Empowerment with Linsey Dempsey of SingatWork.ie

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19th May, 2022

Aviva Stadium Dublin

CCMA Annual Conference - Reimagining Customer Experience & Employee Engagement in 2022 - In Person Event

CCMA Member Forum

CCMA Annual Conference - Reimagining Customer Experience & Employee Engagement in 2022 - In Person Event

View Presentations

12th May, 2022

8.30 a.m. - 11.00 a.m. IDA Ireland Corporate Office, Three Park Place, Hatch Street Upper, Dublin 2, D02 FX65.

CCMA - Team Leader Masterclass

CCMA Member Forum

CCMA - Team Leader Masterclass

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11th May, 2022

Webinar 2 p.m.

CCMA - Ask the Expert - Stephanie Good, Diversity & Inclusion Consulting Lead at PwC Ireland - Inclusion across the Employee Lifecycle

CCMA Member Forum

CCMA - Ask the Expert - Stephanie Good, Diversity & Inclusion Consulting Lead at PwC Ireland - Inclusion across the Employee Lifecycle

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27th April, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Workair Series – Event 2 : Dialpad & The Future of Customer Engagement & Experience powered by AI

CCMA Sponsor Event

CCMA Sponsor Webinar - Workair Series – Event 2 : Dialpad & The Future of Customer Engagement & Experience powered by AI

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08th April, 2022

Webinar 11 a.m.

CCMA Ask the Expert - PayPal’s Effortless Transformation Journey

CCMA Member Forum

CCMA Ask the Expert - PayPal’s Effortless Transformation Journey

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