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Events calendar

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Webinar 3 p.m.

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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Upcoming events

09th July, 2025

Webinar 3 p.m.

CCMA Sponsor Event

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

23rd July, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

03rd September, 2025

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - CX Without Limits: Breaking Down Barriers to Elevate Every Experience

21st November, 2025

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2025

Past events

03rd October, 2024

Kilkea Castle, Kilkea Demesne, Castledermot, Co. Kildare, R14 XE97.

CCMA Sponsor Breakfast Briefing - NICE - CX Trends Shaping the Future

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - NICE - CX Trends Shaping the Future

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26th September, 2024

Webinar 4.30 p.m.

CCMA Annual General Meeting 2024

CCMA Annual General Meeting 2024

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25th September, 2024

Clayton Hotel Leopardstown, Sandyford Business District, Central Park, Dublin 18, D18 K2PI.

CCMA Sponsor Event - Verint - The CX Automation Forum

CCMA Sponsor Event

CCMA Sponsor Event - Verint - The CX Automation Forum

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19th September, 2024

Webinar 1 p.m.

CCMA Sponsor Webinar - NICE - CX Trends Shaping the Future - Join the AI Drive CX Revolution

CCMA Sponsor Event

CCMA Sponsor Webinar - NICE - CX Trends Shaping the Future - Join the AI Drive CX Revolution

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18th September, 2024

Bank of Ireland, Whitestown, Tallaght, Dublin 24.

CCMA Members Forum - Bank of Ireland - Leadership & Technology – a Human Centred Approach

CCMA Member Forum

CCMA Members Forum - Bank of Ireland - Leadership & Technology – a Human Centred Approach

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12th September, 2024

Webinar 12 Noon

Sponsor Webinar - NICE - Beyond Operational Efficiency – Transforming the Contact Centre with AI and Automated Interaction Summaries

CCMA Sponsor Event

Sponsor Webinar - NICE - Beyond Operational Efficiency – Transforming the Contact Centre with AI and Automated Interaction Summaries

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