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Events calendar

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Virgin Media Ireland, LEDP, Roxboro RD, Limerick V94 C66H.

CCMA Members Forum - Virgin Media - Transforming Customer Experience and Operational Efficiency: How Virgin Media Leverage Case Management

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DigitalWell, Two Haddington Buildings, Haddington Road, Dublin 4 D04 HE94.

Sponsor Event - DigitalWell - Women’s Aid & DigitalWell Special Session

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Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Qualtrics, Costello House, 1 Clarendon Row, Dublin 2, D02 TA43.

CCMA Sponsor Breakfast Briefing - Qualtrics - Exploring Omnichannel Successes in the Contact Centre with Qualtrics and Lloyds Banking Group. 

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Webinar

Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.

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Upcoming events

30th April, 2025

Webinar

CCMA Sponsor Event

Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.

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01st May, 2025

Webinar 11 a.m.

CCMA Sponsor Event

Sponsor Webinar - AWS - How Amazon.com Delivers Customer-Obsessed Service with Amazon Connect & Generative AI

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14th May, 2025

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

CCMA Breakfast Briefing with Engage Hub and HGS - Real-World CX in Action – Case Study with UK Pension Regulator

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15th May, 2025

Northern Trust,

CCMA Member Forum

CCMA Members Forum - Northern Trust - Developing a Global Centre of Excellence in Regional Ireland

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22nd May, 2025

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference 2025 - CX & EX How To Thrive in 2025

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21st November, 2025

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2025

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Past events

23rd July, 2024

Webinar 12 noon

CCMA Sponsor Webinar - Calabrio - Building cross-departmental relationships with WFM and QM teams

CCMA Sponsor Event

CCMA Sponsor Webinar - Calabrio - Building cross-departmental relationships with WFM and QM teams

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28th June, 2024

Webinar 12 noon

CCMA Irish Customer Contact & Shared Services Awards 2024 - Judges Call

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2024 - Judges Call

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26th June, 2024

Vhi Healthcare, IDA Business Park, Purcellsinch, Kilkenny, R95 WKK6.

CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.

CCMA Member Forum

CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.

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19th June, 2024

Accenture, The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin 2, D02 YN32.

CCMA Sponsor Event - Accenture - Understanding the Customer Imperative

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - Understanding the Customer Imperative

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14th June, 2024

Webinar 11.00 a.m. to 11.30 a.m.

CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence

CCMA Sponsor Event

CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence

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05th June, 2024

ptsb, Corporate Centre, Carysfort Avenue, Blackrock, A94 R891.

CCMA Members Forum - ptsb - Delivering on our CX Ambition

CCMA Member Forum

CCMA Members Forum - ptsb - Delivering on our CX Ambition

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