Upcoming events
30th January, 2020
Dublin
CCMA Sponsor Event
CCMA Sponsor Event - ServisBOT - A Customer Story of Chatbot Success
12th February, 2020
Dublin
CCMA Workshop
CCMA Workshop - Coaching for results in a CX environment
19th February, 2020
Dublin.
CCMA Member Forum
CCMA Members Forum - CarTrawler & Edgetier - Using AI to deliver seamless customer experiences and drive commercial results
11th March, 2020
Dublin
CCMA Workshop
CCMA Member Workshop - Proven Strategies for Managing Remote and Smart Teams
26th March, 2020
Dublin
CCMA Member Forum
CCMA Members Forum - Workhuman - How to create a Cultural Pandemic! Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations.
Past events
23rd October, 2018
CCMA Sponsor Event - BT & Cisco - Creating Meaningful Customer Experiences - Dublin.
Read More10th October, 2018
Dublin
CCMA Sponsor Event - West Unified Communication - The Game-Plan For Making Omni-Channel Customer Service Work
View Presentation03rd October, 2018
CCMA Members Forum Dell EMC - Transforming Customer Experience with Digitalisation
Read More18th September, 2018
CCMA Oracle Sponsor Workshop The 5 Steps of Digital Transformation A hands on Workshop
Read More13th September, 2018
CCMA Sponsor Event & BBQ Welltel Enterprise The Changing Role of the Contact Centre in a Digital World
Read More07th September, 2018
Dublin
CCMA Sponsor Event
CCMA Sponsor Event Microsoft - Transforming the Customer Service Experience with AI.
View Presentation