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Events calendar

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Dean Hotel, 33 Harcourt Street, Dublin 2.

Sponsor Event - Workair Series with 8x8 - Unlock Value and Delight Customers: Experience the Power of Self-Service AI Automation

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Workhuman, Unit 18 Beckett Way, Park West Business Park, Dublin 12, D12 R297.

CCMA Members Forum - Workhuman – Improving Customer Service Quality with CallMiner

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Webinar 12 noon

CCMA Sponsor Webinar - evcoms - AI Unleashed: Exploring the Future with Bots.

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Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Event - Verint - Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorrow

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Upcoming events

25th April, 2024

Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Event

CCMA Sponsor Event - Verint - Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorrow

08th May, 2024

Google, Bolands Mill, Barrow Street, Dublin 4.

CCMA Member Forum

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

14th May, 2024

Vodafone, 10 Mountainview, Leopardstown, Dublin 18.

CCMA Sponsor Event

CCMA Sponsor Event - Genesys, TTEC Digital & Vodafone - Elevate Your CX: Fulfilling Promises Through Advanced Digital Solutions

23rd May, 2024

Leopardstown Racecourse, Dublin 18, D18 C9V6.

CCMA Member Forum

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

05th June, 2024

ptsb, Corporate Centre, Carysfort Avenue, Blackrock, A94 R891.

CCMA Member Forum

CCMA Members Forum - ptsb - Delivering on our CX Ambition

19th June, 2024

Accenture, The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin 2, D02 YN32.

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - Understanding the Customer Imperative

26th June, 2024

Vhi Healthcare, IDA Business Park, Purcellsinch, Kilkenny, R95 WKK6.

CCMA Member Forum

CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.

Past events

25th May, 2023

Aviva Stadium Dublin

CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement

CCMA Member Forum

CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement

View Presentations

18th May, 2023

IDA Ireland HQ, Three Park Place, Hatch Street Upper, Saint Kevin's, Dublin 2, D02 FX65.

CCMA Members Forum - Delivering on Diversity and Inclusion in a Hybrid World

CCMA Member Forum

CCMA Members Forum - Delivering on Diversity and Inclusion in a Hybrid World

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12th May, 2023

Webinar 11 a.m.

CCMA Sponsor Webinar - Puzzel and Xcentuate - How to make your Contact Centre Profitable

CCMA Sponsor Event

CCMA Sponsor Webinar - Puzzel and Xcentuate - How to make your Contact Centre Profitable

View Webinar Recording

04th May, 2023

Webinar 12 noon

Sponsor Webinar - The Forum - Strength in Numbers– Best practice for your planning function!

CCMA Sponsor Event

Sponsor Webinar - The Forum - Strength in Numbers– Best practice for your planning function!

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26th April, 2023

PayPal, Ballycoolin Business Park, Blanchardstown, Dublin 15.

CCMA Members Forum - PayPal - How we make Every Customer Smile

CCMA Member Forum

CCMA Members Forum - PayPal - How we make Every Customer Smile

Download Presentation

20th April, 2023

BT, 2 Grand Canal Plaza, Grand Canal, Dublin 4.

CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture

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