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Events calendar

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Vhi, IDA Ireland Purcellsinch Business Park, Dublin Road, Kilkenny, R95 WKK6.

CCMA Members Forum - Vhi - Harnessing Technology, Data & People to Deliver Exceptional Customer Experience

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Upcoming events

24th June, 2026

Vhi, IDA Ireland Purcellsinch Business Park, Dublin Road, Kilkenny, R95 WKK6.

CCMA Member Forum

CCMA Members Forum - Vhi - Harnessing Technology, Data & People to Deliver Exceptional Customer Experience

26th August, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

23rd September, 2026

Workhuman, 19 Beckett Way, Park West Business Park, Dublin 12, D12 H993.

CCMA Member Forum

CCMA Members Forum – Workhuman – Building a VoC Program from the Ground Up - Insight with Empathy, Influence with Integrity.

21st October, 2026

The Club Hotel, GOFFS Avenue, Kill, Co.Kildare W91 APW9.

CCMA Member Forum

CCMA Members Forum - FRS Training - What Actually Works in Training at Scale - Striving for Adaptive Learning Excellence

27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026

02nd December, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

Past events

07th March, 2019

CCMA Member Workshop Delivering Effective Frontline Coaching to Drive Results A One Day Workshop

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26th February, 2019

Sponsor Event - VoiceSage - Overcoming Customer Contact Barriers A Proactive Credit Collections Case-Study With SSE Airtricity

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30th January, 2019

CCMA Members Voice Workshop - Why Looking After Your Voice is Important.

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29th January, 2019

Dublin

CCMA Sponsor Event WellTel The Contact Centre in 2020 Will there still be room for agents after AI and Automation?

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16th January, 2019

Sponsor Event - Oracle OpenWorld - London 16th-17th January

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16th January, 2019

CCMA Sponsor Event West - The Game Plan for Making Omnichannel Customer Service Work

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